People Operations Specialist

Available Location: Austin, TX What you'll do
Cloudflare is growing our People team. Our focus is getting the best people to work at Cloudflare and then helping them to do their best work. We are looking for an energetic and motivated People Operations Specialist who's ready to help a rapidly growing organization scale with efficiency and operational excellence. Your immediate focus area is supporting the Americas People team and all of our offices in the US, Canada, and Mexico, while collaborating with other People team members globally. Maintaining our People data with quality, accuracy and confidentiality is foundational to everything we do to support the organization, and this role is at the heart of that.
Along the way you'll have the opportunity to help with the implementation of automated solutions that transform how we manage our People data and programs. If this sounds exciting to you and you're ready to roll up your sleeves in a fast-paced, dynamic environment with a growing, global company, we'd love to hear from you.
Responsibilities

• Administer end-to-end employee lifecycle transactions for the AMER region, including onboarding, transfers, organizational and compensation changes, and offboarding.
• Generate, review, and update employment contracts and HR documentation in partnership with HR and legal.
• Maintain and audit employee data in Workday and other HR systems, ensuring accuracy, consistency, and compliance with local regulations.
• Respond to employee and manager inquiries through Zendesk and other channels, providing accurate and timely support.
• Conduct regular and ad hoc audits to ensure compliance with labor laws, payroll accuracy, and internal policies.
• Prepare and deliver Workday reports and analytics to support HR and business decision-making.
• Partner with HR colleagues across the AMER region to align processes, share best practices, and support global initiatives.
• Participate in HR projects, system implementations, and process improvement initiatives to enhance efficiency and employee experience.

Qualifications

• 2-4+ years of HR operations experience
• Hands-on experience with employee lifecycle administration and HR documentation.
• Experience working with HRIS systems (Workday strongly preferred).
• Strong proficiency in Excel (pivot tables, VLOOKUPs, formulas) and experience analyzing HR and payroll data in collaboration with regional teams to support decision-making.
• Strong understanding of compliance requirements for familiarity with US- Mexico and Canadian HR practices a plus.
• Excellent organizational, analytical, and problem-solving skills with high attention to detail.
• Strong communication and customer service skills, with the ability to support employees and managers.
• Ability to work independently while effectively collaborating with global and regional HR teams.