People and Culture Operations Specialist

About Kami
Kami is a thriving organisation filled to the brim with talented, creative, and passionate people! It’s hard not to love what you do when our leading digital classroom platform offers meaningful solutions to over 70 million users worldwide, empowering students and supporting teachers!

You’ll be joining at a pretty magical time. Kami’s user base is growing by the day. With over 170 team members across the world, we couldn’t be prouder of the accomplishments and milestones we’ve achieved to date. Now, this is your chance to join our team and become an integral member of Kami’s growth, while shaping your own future (and having fun doing it)!

The Opportunity
The People & Culture Operations Specialist plays a crucial role in providing efficient and effective administrative and support to the People & Culture department. This position is responsible for a wide range of HR-related tasks, ensuring smooth daily operations and contributing to a positive and productive work environment.

The ideal candidate will be highly organised, action-oriented, and excellent communication and interpersonal skills. The candidate will possess high attention to detail and maintain a high degree of confidentiality, they will be a key driver in identifying areas for continuous improvement and  they will be managing end-to-end P&C initiatives.

What You’ll Do

P&C administration and operations

• Maintain and update employee records accurately and confidentially in HR systems (e.g., HRIS) and physical files
• Ensure all documentation is complete and compliant with relevant legislation
• Provide guidance and support on P&C operational matters and new initiatives

Onboarding and employee experience

• Facilitate the onboarding process for new hires, including preparing orientation materials, coordinating induction sessions, and ensuring all necessary paperwork is completed

• Drive employee experience initiatives to foster a positive work and culture environment including welfare programmes and team building initiatives
• Support data analysis of employee experiences including conducting surveys, analysing feedback and results, and contribute operational insights to inform improvements

Employment Relations experience US and UK

• Strong Knowledge of HR legislation and best practices in the United States
• Experience with UK HR Legislation
• Facilitate implementation and communication of HR policies and procedures. Ensure employees have access to relevant HR information and provide guidance on HR-related queries

Cross-functional partnership

• Deliver a positive HR experience by partnering with stakeholders and managers to understand needs, provide clear guidance, and resolutions

Employee relations support

• Provide administrative support for employee relations activities, including scheduling meetings, preparing documentation, and assisting with investigations as required

P&C continuous improvement and  project management 

• Generate HR-related reports as needed, such as headcount reports, turnover statistics, and training summaries. Assist in the analysis of HR data to identify trends and insights
• Identify areas for continuous improvement in the scope of processes, knowledge content, procedures, workflows, and industry best practices
• Drive end to end P&C projects from requirements-gathering, identifying risks and issues, communicating with relevant stakeholders and delivering successful project execution
  

What You’ll Bring

• 4+ years experience in People & Culture, Human Resources, or Operations
• UK legislation understanding would be beneficial
• Proven track record in a centralized, global People & Culture team
• Prior experience using HRIS systems and  Google Suite (docs, sheets, gmail)
• Excellent organisational and time management skills with the ability to prioritise tasks and meet deadlines
• Exceptional attention to detail and accuracy
• Strong written and verbal communication skills 
• Understanding of United States and United Kingdom employment legislation and HR best practices
• Strong written and verbal communication skills
• Excellent interpersonal and relationship-building skills
• Ability to handle sensitive and confidential information with discretion and professionalism  
• Proactive and self-motivated with a strong work ethic
• Willingness to work outside of normal working hours from time to time, to facilitate global support

Why Kami?
We’re building a high performance, best in class team to help capitalize on our exciting momentum, and continue scaling Kami's magic and making a difference to schools, students, and teachers. With Kami, you’ll have

• A people-first employer that is on an inspiring mission to build the future of education while changing the lives of millions
• High calibre and diverse team ranging from successful startup veterans, to Fortune 500 and big tech professionals
• Continuous learning and development opportunities, including subsidised course fees, certifications, conferences, and free access to Udemy and more
• A strong mission; the satisfaction of knowing you’re not only helping modern-day superheroes, aka teachers but also helping them shape the minds of future generations all across the globe
• Happy customers: Helping thousands of schools worldwide through the digital transformation of education for the 21st century. Just read our reviews.

• Huge potential: Already used by 70M users in 175 countries. One of the most popular and fastest-growing EdTech platforms worldwide.