About Fay
Fay is a 3-sided AI platform redefining preventative care with a b2b2c business in a box. We’re one of the fastest growing companies in tech and the fastest growing company in wellness history. We combine clinical expertise with smart systems. The result? More affordable, effective care for the people who need it most.
Behind the platform is a Marvel team of builders deeply connected to the problem we’re solving. We pride ourselves on attracting superstar talent — the kind that’s driven the best growth-to-burn metrics since early Airbnb, Stripe, and WhatsApp. Those aren’t our words, though. That’s straight from our investors at General Catalyst, Forerunner, 1984, and Goldman Sachs.
If you're excited to build at the intersection of AI, healthcare, and real-world impact — we’d love to meet you.
About this Role
As a payor strategy leader, you will drive our payor strategy and help deepen and broaden our accessibility to more prospective patients. You have a proven history of leading payor contracting, including direct negotiations with national / local players and have strong knowledge of healthcare service payment strategies.
What you’ll be doing- Expand and develop a strategy for payor contracting across existing and new health plans
- Proactively research, identify, build, and maintain relationships with key stakeholders at target health plans to identify opportunities for collaboration and partnership
- Develop individualized partnership proposals tailored to the needs of target health plans, keeping in mind the overall goal of increasing access to and delivering quality healthcare services
- Negotiate new contracts and more favorable rates to ensure maximum revenue and operational efficiency and compliance
- Direct and support the launch of new markets / new states via contracting with local, regional, and national payors
- Act as a highly metrics and process driven leader, optimizing collections and insurance / verification while working closely with the RCM team to develop a cohesive end to end reimbursement process
- Create, drive, and track KPIs and quality indicators for payors including contract volumes, rates and benchmarks
- Identify, track, and manage all contracts and contract terms; develop ongoing strategies for better contracting maintenance processes
- Maintain expertise with FFS and, when appropriate, risk based contracting (VBC) payments relative to dietician practice performance, member experience measures, clinical quality measures, and other related measures that drive total cost of care
- As the company continues to grow, recruit, retain, and mentor a top-tier payer function and team that can successfully scale with the organization
The best companies are made of the best people. There’s no shortage of work ahead, but we stay balanced and look forward to celebrating our wins as a team.
See our careers page here to learn more about working on our team.
Fay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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