Payment Operations Associate, Pay-ins

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,000 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 950+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are seeking a motivated and hardworking Payment Operations Associate, Pay-Ins to manage and streamline the payment process in Flywire. In this role, you will work to optimize, fund movement and reconciliation across global accounts, to optimize current partner relationships and identify areas for improvement. This individual will support both the Payment Operations, Payouts and Customer Support Teams.

Key responsibilities:

• Identify and match incoming payments against customer requests
• Reconciliation of accounting entries for our Global accounts.
• Conduct daily follow-up with unsolved processing issues
• Understand process flow of payment partners and control settlements from our partners
• Payer KYC
• Leverage qualitative and quantitative feedback to inform decision-making

Here's What We're Looking For: 

• 1-2 years experience in the Banking/Payments industry. 
• Fluency in English (required); other languages are a plus
• An appetite for continuous learning and completing working independently
• Excellent analytical and problem solving skills
• Experience working in a professional, office environment
• Excellent written and verbal communication skills
• The ability to building processes and identify inefficiencies and potential risks
• Working knowledge of Excel, online tools (Google Apps, Salesforce, etc.)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.