Partner Enablement Specialist, Americas

Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure - including USDC, a blockchain-based dollar - helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.
What you'll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.
What you'll be responsible for:
As a Partner Enablement Specialist, you will support Circle's onboarding and due diligence efforts for partners across the Americas. In this role, you'll be a key contributor to the partner journey, ensuring timely activation of Circle's products and services. You'll collaborate with cross-functional teams to follow and refine processes, address inquiries related to onboarding & DDQs, and help build tools & resources that accelerate partner success.
What you'll work on:

• Support the end-to-end onboarding process for new partners in the Americas.
• Serve as a key point of contact for Partner Enablement in the Americas.
• Collaborate with internal teams (Compliance, Business, Product) to execute onboarding workflows and requirements.
• Respond to due diligence questionnaires (DDQs) and onboarding inquiries from partners, ensuring timely and accurate submissions.
• Contribute to the development and maintenance of onboarding materials & resources that enhance the partner onboarding experience.
• Contribute to the improvement of tools, templates, and processes that enhance operational efficiency.
• Track partner activation metrics and provide insights for increased efficiency and engagement.

What you'll bring to Circle:
Core Requirements

• 2+ years of experience in partner enablement, onboarding, or customer experience roles.
• Proven ability to work effectively on cross-functional projects with guidance from team members.
• Exceptional communication and relationship-building skills with external partners and internal teams.
• Experience supporting partners in fintech, financial services, or regulated environments.
• Strong organizational skills and attention to detail, with a focus on following and contributing to process improvement.
• Experience/familiarity with Slack, Apple MacOS and GSuite.

Preferred Requirements

• Experience working with CRM and workflow platforms (e.g., Salesforce).
• Familiarity with responding to partner due diligence and compliance documentation.
• Bachelor's degree in Business, Finance, Communications, or a related field.
• Familiarity with the Americas regulatory and compliance landscape related to financial partnerships.
• Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Base Pay Range: $81,000 - $109,000
We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.
Should you require accommodations or assistance in our interview process because of a disability, please reach out to [email protected] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
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