Partner Account Manager – NetSuite SI/VAR

Key Responsibilities:

SI/VAR Relationship Management 
• Develop and maintain strong, trust-based relationships with key SI and VAR partners in the NetSuite ecosystem. 
• Serve as the primary point of contact for partner inquiries, escalations, and strategic alignment. 
• Conduct regular business reviews, planning sessions, and enablement workshops with partners. 
Partner Enablement & Growth 
• Design and deliver enablement programs to educate partners on our solutions, sales tools, and best practices. 
• Support partner onboarding, certification, and activation to ensure rapid ramp-up and success. 
• Collaborate with partners to identify new market opportunities, co-market solutions, and drive pipeline growth. 
Go-to-Market Execution 
• Launch and manage joint GTM campaigns with SI/VAR partners, including product launches, co-marketing initiatives, and field enablement. 
• Oversee account mapping, pipeline development, and demand generation activities. 
• Track and report on partnership KPIs, including bookings, revenue, customer acquisition, and share of wallet. 
Operational Excellence & Collaboration 
• Oversee partnership operations, including contract management, program compliance, and reporting. 
• Work closely with internal teams (product, sales, marketing, customer success) to deliver seamless joint solutions and customer experiences. 
• Ensure integration of our technologies with NetSuite and partner platforms. 
• Stakeholder Engagement & Thought Leadership 
• Represent the company at NetSuite and industry events, partner summits, and conferences. 
• Advocate for the needs of SI/VAR partners internally, ensuring their feedback informs product and strategy decisions. 

Qualifications:

• Bachelor’s degree in Business, Technology, or related field (MBA preferred). 
• 5+ years of experience in partnership management, channel sales, or account management—preferably within the NetSuite ecosystem or ERP/payments industry. 
• Proven track record of building and scaling SI/VAR partnerships and driving joint GTM initiatives. 
• Strong understanding of NetSuite partner programs, cloud solutions, and enterprise software. 
• Exceptional relationship-building, communication, and negotiation skills. 
• Analytical mindset with experience in KPI tracking and reporting. 
• Ability to work cross-functionally and influence at all levels of the organization. 

Company Culture & Strategic Impact

• We are a collaborative, growth-oriented organization that values innovation, transparency, and customer success. Our culture encourages cross-functional teamwork, bold thinking, and continuous improvement. The Partner Account Manager will play a critical role in advancing our strategic priorities, including expanding our ERP and payments footprint, accelerating digital transformation, and deepening partner engagement across the NetSuite ecosystem. Close collaboration with the Director, NetSuite Partnerships will be essential to ensure cohesive execution and success across all partner initiatives. 

Why Join Us?

• Lead a high-impact partnership within the Microsoft ecosystem and a dynamic network of VARs.
• Shape the future of ERP and payments integration for our customers.
• Collaborate with a passionate team and drive strategic growth across the organization.