Order Data Integrity Analyst

About Amplify

Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com.

Job Description:

The Data Integrity Analyst is responsible for supporting the Customer Physical Fulfillment team’s data management goals by establishing process and quality metrics and gathering data to help leadership make informed decisions. This role drives system and process improvements that ensure physical fulfillment occurs in a timely manner and meets customer expectations. The ideal candidate needs to be organized, detail oriented, an independent thinker and have the ability to lead without authority. The Data Integrity Analyst will act as a liaison between the Customer Physical Fulfillment teams and others within the organization to help drive data and process changes.

Essential Responsibilities:

Process & Continuous Improvement

• Understand the processes specific to Amplify’s Order Fulfillment and Material Support teams, including the inputs and outputs required for a seamless process.

• Identify challenges and development opportunities, addressing them with professionalism and integrity; collaborate with the Manager, Data Integrity to develop effective solutions that ensure traceability and scalability

• Collaborate with Business Systems, Finance, and Supply Chain teams to enhance system capabilities and optimize workflows.

• Serve as a subject matter expert on O2C data integrity in system implementations, migrations, and upgrades.

• Drive initiatives to improve data-related controls, automation, and efficiency in outbound order processes.

• Stay current with industry trends, standards, and best practices, and provide informed recommendations to senior leadership on potential improvements, innovations, or emerging technologies to implement.

• Document and update best practices to share with senior leadership.

Risk & Compliance

• Ensure compliance with internal controls, audit requirements, and external regulatory standards.

• Identify and mitigate data risks that could impact financial accuracy, customer satisfaction, or supply chain performance.

• Support audit requests, documentation, and reporting related to O2C processes.

Leadership & Team Management

• Consistently demonstrate customer service excellence and best practices by acting as a Customer Physical Fulfillment spokesperson in meetings and workshops as needed.

• Contribute to a culture of accountability, collaboration, and continuous improvement by establishing clear performance objectives and sharing constructive feedback.

• Build and develop effective SLA / KPI monitoring dashboards which are proactive in nature.

• Regularly review progress feedback and monitor KPIs within peer groups.

• Partner with cross-functional leaders to align priorities and support business objectives.

• Comfortable handling diverse responsibilities, managing competing priorities, and pivoting quickly as situations change.

• Data Governance & Integrity

• Process Optimization & Continuous Improvement

• Collaboration & Cross-Functional Partnership

• Analytical & Strategic Thinking

• Risk & Compliance Mindset

Minimum Qualifications:

• BA/BS degree

• Sophisticated proficiency with Excel, Google Sheets, and AI tool sets

• Excellent analytical, problem-solving, and communication skills.

• Experience working on large-scale projects as well as handling day-to-day operational requests from the business

• Ability to successfully manage multiple tasks at any given point, strong relationship-building skills & communication skills

Preferred Qualifications:

• Experience in the field of education, school/district leadership, educational publishing/technology

• Strong knowledge of O2C processes, ERP systems (Netsuite, SAP, Oracle, or equivalent), and data management principles.

• Strong business acumen and ability to balance operational detail with strategic priorities.

Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email [email protected].

If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

Amplify is an E-Verify participant.