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Admin Co-Pilot Manager

| Greater Boulder Area

Admin Co-Pilot Manager

LogRhythm is a world leader in NextGen Security Information and Event Management (SIEM), empowering organizations to successfully reduce risk by rapidly detecting, responding to and neutralizing damaging cyberthreats. Our platform combines user and entity behavior analytics (UEBA), network traffic and behavior analytics (NTBA) and security orchestration, automation & response (SOAR) in a single end-to-end solution. Among other accolades, LogRhythm is positioned as a Leader in Gartner’s SIEM Magic Quadrant. We are based in Boulder, CO with offices in Maidenhead UK, Australia, Singapore, Germany and The Netherlands.

The Opportunity

This is an opportunity to lead and evolve a critical team within the global services organization. You will be able to leverage an amazing collection of talented individuals as well as a product that continues to lead the industry in innovation around SIEM and Security Analytics. You will be afforded the opportunity to influence strategy and drive improved execution around the globally delivered Admin Co-Pilot service.

Responsibilities

  • Provide leadership support for the day-to-day activities of direct reports
    • Development and oversight of Admin Co-Pilot onboarding
    • Consistent 1:1 reviews, 4x4 quarterly reviews, focal reviews, bonus tracking
    • Skillset evaluations as well as guidance and aide in career development
  • Provide Sales with pre-sales, post-sales and escalation support for the Admin Co-Pilot service
  • Ensure standard delivery methodologies and processes are up-to-date and being followed
  • Serve as a customer escalation point for all service engagements being delivered by your team

Personal Qualifications

  • Customer and relationship-focused with strong interpersonal and communication skills
  • Ability to effectively supervise and develop personnel
  • Experience supporting the sales process and participating in scoping, pricing and proposal activities
  • Have an interest in the development of service offerings and associated artifacts such as standard SOWs, delivery methodologies, delivery best practices, etc.
  • Driven by personal, team and company achievement with a commitment to excellence

 LogRhythm is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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Location

4780 Pearl East Circle, Boulder, CO 80301

What are LogRhythm Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Paid Volunteer Time
Perks & Discounts
Some Meals Provided

Additional Perks + Benefits

Flexible Paid Time Off, Birthdays required off. Free Food Fridays. Yoga and Meditation Classes. Foosball, Ping Pong and Arcade Games.

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