Operations & HR Intern

At Interactive Strategies, we believe everyone deserves to be happy at work. We’re proud to foster a supportive, purpose-driven culture where people feel like family—yes, we even have a Happiness Manager! Our team thrives on collaboration, creativity, and a shared passion for meaningful work that makes a difference.

We’re currently looking for an Operations & HR Intern to join our team and help us continue building a thoughtful, people-first workplace. This is a great opportunity to contribute to the behind-the-scenes work that shapes our employee experience and agency operations.

As a full-service digital agency based in Washington, DC, we partner with nonprofits, associations, B2B and B2C clients to elevate their digital presence and brand. Our client roster includes the American Lung Association, Boston Children’s Hospital, Rainforest Trust, and Special Olympics - to name a few.

What You'll Do (Responsibilities)

As our Operations & HR Intern, you’ll wear many hats and get hands-on experience in both human resources and office operations. Some of the things you’ll tackle include:

Support our HR processes:

• Assist with quarterly performance review administration
• Track weekly timesheets
• Assist with recruiting tasks like posting job openings and scheduling interviews

Keep the office running smoothly:

• Make sure the office is organized and fully stocked (snacks included!)
• Maintain our company intranet and electronic file systems, and assist with digital employee record management
• Track and manage company equipment – all to keep our day-to-day operations humming
• Run errands as needed

Champion employee engagement:

• Plan and organize monthly employee engagement/appreciation initiatives
• Coordinate milestone service awards and birthday shoutouts with team managers

Support day-to-day operations:

• Assist finance with reconciling bank and credit card expense reports in addition to client billing tasks
• Update and cross-check project data against contracts to maintain accurate, up-to-date records
• Support the IT team by resolving common technology-related problems

Be a go-to team player:

• Offer administrative support to the executive leadership team
• Step in wherever help is needed—whether it’s a last-minute project, planning a team event, or lending a hand to keep things running behind the scenes

We don’t necessarily care how much experience you have; more important is the enthusiasm and talent you bring to the table. While hours are flexible and could change, we are looking for someone who is available to work for approximately twenty-four hours a week (3 days). Please note this person must be able to come into the DC office twice a week on Tuesdays and Thursdays - exact hours are variable based on workload.

Qualities you bring to the table

• Creative. You bring passion to your work and produce solutions that engage, motivate, and inspire.
• Strategic. You understand that quality results are rooted in thoughtful research and problem-solving.
• Intuitive. You’re someone with the ability to always think one step ahead and anticipate needs.
• Committed. You’re committed to valuing diversity and contributing to an inclusive working and learning environment.
• Confident. You’re friendly, professional, and poised.
• Passionate. You love what you do, give everything you’ve got, and are continually seeking ways to grow in your craft.
• Friendly. You work well with the team and appreciate feedback. You contribute ideas in a positive manner. You’re also a great listener.

• Snacks & coffee galore: Our kitchen’s stocked to keep you fueled—afternoon pick-me-ups included.
• Free gym access: Recharge with a workout at our on-site office gym.
• Team events: From lunches to happy hours, we make time for fun and connection.
• Growth opportunities: Learn on the job, get mentorship, and build new skills through training.
• Hybrid flexibility: Enjoy a mix of in-office collaboration and remote flexibility each week.

Compensation:This is a paid internship at $17.95 per hour