Coordinate ATM operations including installation, monitoring, and performance analysis. Serve as liaison between sales, service providers, and clients while managing inventory and reporting KPIs.
Euronet seeks to employ a proactive ATM Operations Coordinator, to join our Operations team in Morocco and be part of a Global organization.
The successful candidate will be based in Marrakesh with mission to support and oversee the Operations activities of our ATM Network in Marrakesh.
KEY RESPONSIBILITIES:
- Coordinate with third-party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations across Switzerland.
- Monitor ATM operations, ensuring quick resolution of faults by service providers, and act as the main contact for on-site engineers/technicians.
- Serve as the first point of contact for the sales team during new ATM installations and communicate with clients when needed.
- Manage ATM inventory, track site status, and analyze network performance to suggest improvements, maintaining KPIs and reports for internal and client use.
- Conduct site visits, train local staff, and provide remote support for incident resolution via phone or email.
- Regular reporting ( service providers KPIs, internal reporting) and review of service performance with local providers .
- Project management, testing and supporting implementation.
- University degree with Engineering or IT orientation, or equivalent professional experience.
- Minimum 3 years of experience in the Operations or Information Technology functions, in such sectors as banking, financial services, telecommunications or retail.
- Prior experience in project coordination, ATM systems and ATM software will be considered a plus.
- A proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems. A solid track record in on-time delivery of projects, meeting budgets and satisfying the functional expectations of different parties.
- Strong analytical and problem-solving skills.
- Strong communication skills.
- International corporate experience.
- Valid category B driving license.
- Regular field work.
- English – professional level.
- Work in a dynamic, stable, international environment.
- Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.
Top Skills
Atm Software
Atm Systems
Information Technology
Project Management
Similar Jobs
Cloud • Insurance • Professional Services • Analytics • Cybersecurity
The Sr. Product Manager develops product strategies for complex data products, ensuring customer needs align with business goals, collaborating across functions, and managing Agile processes.
Top Skills:
Agile MethodologiesDesign ThinkingSafe
Healthtech
Lead the category strategy and manage supplier relationships. Oversee procurement compliance and performance metrics while developing the category plan and team.
Top Skills:
Category ManagementProcurementProject Management
Insurance
The Sr. Life Case Manager manages new business support for life insurance, ensuring timely processing, communication, and problem resolution while maintaining customer service excellence.
Top Skills:
ExcelOutlookSalesforceSmart OfficeWord
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
