Wall Street Quants Logo

Wall Street Quants

Operations Associate

Posted One Month Ago
Remote
Hiring Remotely in United States
Entry level
Remote
Hiring Remotely in United States
Entry level
Support day-to-day operations across customer success, tool and process management, and automation. Help onboard and assist students, maintain CRM workflows (Zapier integrations), communicate clearly, and improve operational processes in a fast-paced remote startup.
The summary above was generated by AI

As an Operations Generalist, you'll play a vital part in supporting all aspects of running a fast-paced, high-growth company. This role is perfect for someone who thrives on variety, and is eager to develop a broad skill set across multiple business functions. Your responsibilities will span areas including customer success, technology management (working with tools like Zapier and CRMs) and more.

About WallStreetQuants

WallStreetQuants is on a mission to democratize education and training in quant finance. We help candidates land jobs on Wall Street in the highly competitive field of quantitative research and trading (algo trading). We do this through our world leading online education platform with a curriculum proven to help students get the skills they need to pass the interviews and excel on the job. 


Requirements
  • Customer Success: Exceptional interpersonal skills with a strong ability to understand and address the needs of students effectively.
  • Tech-Savvy: You pick up new tools quickly and enjoy finding ways to automate and improve processes. Familiarity with tools like zapier and CRMs is a plus. 
  • Detail-Oriented: You can balance the big picture with the small details, ensuring nothing slips through the cracks.
  • Growth-Oriented: You’re eager to develop new skills and grow with the company.
  • Clear Communicator: Excellent written and verbal communication skills.

Benefits
  • Learn how to operate and manage a fast-paced, high-growth startup.
  • A 100% remote work environment and complete location freedom.
  • Competitive salary and opportunities for growth within the company. 
  • Exposure to multiple business functions, fostering diverse skill development.
  • A friendly work environment with no drama or politics.

Commitment to Diversity

WallStreetQuants is an equal opportunity employer dedicated to supporting the needs of a diverse, multigenerational, and multicultural workforce. We believe that a team reflective of our community is essential to building a successful and ethical business. We are committed to hiring local talent at all levels, irrespective of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability. Furthermore, we actively promote inclusion in every aspect of our organization and in our interactions with clients, candidates, and partners.

Similar Jobs

Yesterday
Remote or Hybrid
Junior
Junior
Big Data • Consumer Web • Fintech • Mobile • Payments • Social Impact • Financial Services
Provides Tier 1 customer support through email, phone, chat, and other channels. Responsibilities include classifying and resolving inquiries, escalating complex issues, maintaining ticket ownership, meeting SLAs, and collaborating with Operations teams. The role requires bilingual Spanish and English communication, problem-solving, multitasking, weekend availability, and Eastern Time coverage while supporting customers in a fintech environment.
Top Skills: Ai Programs
Yesterday
Easy Apply
Remote or Hybrid
United States
Easy Apply
25-27 Annually
Mid level
25-27 Annually
Mid level
Fintech • Financial Services
Manages payment setup and clearing operations, including settlement pipelines, exception reporting, payment documentation, proof-of-payment requests, and account ledger reviews. Communicates with creditors, agencies, law offices, and payment processors to resolve issues. Maintains Salesforce records, handles clerical and correspondence tasks, supports internal inquiries and special projects, and ensures accuracy while managing multiple priorities and deadlines.
Top Skills: AdobeExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSalesforce
Yesterday
Remote
USA
Junior
Junior
Artificial Intelligence • Software
Supports day-to-day business operations through record-keeping, invoice and reconciliation workflows, contract and compliance documentation, reporting, tool administration, shared inbox monitoring, cross-team coordination, and process improvement projects. The role is designed for an early-career professional with strong organization, attention to detail, communication skills, and an interest in finance and operational processes.
Top Skills: Google DocsGoogle DriveGoogle SheetsGoogle WorkspaceNotion

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account