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Arch Global Services (Philippines) Inc.

Operations Analyst-Mid (Nightshift)

Posted Yesterday
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In-Office or Remote
Hiring Remotely in Canada
Mid level
In-Office or Remote
Hiring Remotely in Canada
Mid level
Compile US and UK KPIs into consolidated Group-level metrics, build and maintain dashboards and visualizations, analyze financial and operational trends, explain regional variances, and provide data-backed insights for leadership.
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Company Description

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job Description

Schedule: Night Shift

The Operations Analyst is responsible for consolidating regional KPIs into unified Group-level metrics, developing visualizations to support leadership reporting, and analyzing financial and operational trends across US & UK regions to explain performance variances and drive informed decision-making.

KPI Consolidation

  • Compile US & UK KPIs into consolidated Group-level KPIs
  • Ensure consistency, accuracy, and alignment of KPI definitions across regions
  • Maintain a reliable process for ongoing KPI aggregation and reporting

Data Visualization & Reporting

  • Create clear, accurate visualizations from consolidated KPI data
  • Build and maintain dashboards/reports that effectively communicate Group-level performance to leadership
  • Continuously refine visualizations to improve clarity, usability, and stakeholder engagement

Trend Analysis & Variance Explanation

  • Compare US & UK financial and operational trends to identify performance patterns
  • Investigate and explain material differences in results between regions
  • Provide data-backed insights and context to support leadership discussions and decision-making
  • Highlight risks, anomalies, or areas requiring further investigation

Qualifications

Technical Skills

  • Strong Excel and data manipulation skills for multi-region KPI consolidation
  • Proficiency in BI/visualization tools (e.g., Power BI, Tableau, Looker Studio)
  • Familiarity with financial and operational reporting structures

Analytical Skills

  • Strong analytical and problem-solving capabilities
  • Ability to identify, investigate, and clearly explain variances across regions
  • Comfort working with both financial and operational data sets

Soft Skills

  • Strong written and verbal communication skills, with the ability to present findings to leadership
  • Ability to work cross-functionally and across regions/time zones (US & UK)
  • Detail-oriented, organized, and able to manage multiple reporting cycles

Experience

  • 2–4+ years of experience in operations analysis, financial analysis, or business intelligence
  • Experience working with multi-region or multi-entity data (e.g., US & UK) preferred

Additional Information

Bachelor's degree in Business, Finance, Data Analytics, Operations Management, or related field

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