Operations Administrator

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

In this role, you will be responsible for executing a variety of tasks related to onboarding new hires and ensuring a smooth transition into the organization. You will create and send welcome emails, provide pre-onboarding support such as managing pre-hire documentation and security processes, and maintain consistent communication with program teams to ensure all standard documentation is completed accurately. Building strong, positive relationships with Hiring Managers and both internal and external stakeholders will be an essential part of your day-to-day responsibilities. Additional duties include capturing meeting minutes, updating email groups, and supporting administrative tasks as needed. Throughout all activities, you will be expected to continuously promote and embody the Kentro brand and culture.

Additional responsibilities:

Communications Support:

• Responsible for updating email groups with additions and removals.
• Prepare a welcome email once a candidate is selected for the program.
• Handle new hire orientation for resources.
• Handle incoming emails and correspondence professionally.

Administrative Support:

• Assist in preparing reports, presentations, and other documents.
• Organize and maintain physical and electronic files and records.
• Creation of meeting minutes for meetings.

Process Improvement:

• Provide suggestions and insights to improve recruitment processes, tools, and strategies.
• Collaborating with the HR department to ensure compliance with all federal and state regulations and reporting requirements.

Location: This position can be performed remotely within the US and will support ET working hours.

• Prior federal government experience
• Bachelors’ degree (Minimum)
• Proven ability to build relationships and engage all stakeholders to arrive at optimal outcomes
• Excellent verbal and written communication skills
• Strong proficiency with Microsoft Word, PowerPoint, Excel, and Outlook
• Ability to work independently, and able to work with high-performing project management team
• Self-motivated to complete tasks as needed

Preferred:

• Ability to write and edit process updates/changes
• Interested in joining team that seeks high quality work, professionalism, and diversity

Clearance:

• Able to obtain and maintain a Public Trust Clearance

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email [email protected] and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email [email protected].  

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