Solera Holdings Logo

Solera Holdings

Onsite Client Training Consultant

Posted Yesterday
Be an Early Applicant
Remote
Hiring Remotely in US
Senior level
Remote
Hiring Remotely in US
Senior level
Provide expert consultation and training on Fleet Solutions products, while traveling 75% of the time and ensuring customer satisfaction.
The summary above was generated by AI

Professional Services Consultant – Omnitrac - Virtual

 

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation.  For more information, please visit solera.com.

 

The Role

We are seeking a dynamic and knowledgeable On-Site Product Consultant and Trainer to join our team. This role involves providing expert consultation and comprehensive training on our Fleet Solutions products remotely and directly at client locations. The ideal candidate will have a strong background in fleet operations, excellent communication skills, and a passion for helping clients optimize their use of our products. Plus, you'll travel 75% of the time, exploring new places and meeting new people!

What You’ll Do

Design route/distribution/telematics solutions to meet customer needs using product functionality, integration capabilities, and custom offerings.

Provide consulting services to the assigned projects as required including product functional consulting, business process re-engineering, engineering analysis, customization requirements, product installation, data conversion requirements and product validation.

Participate and engage in working sessions with customers to understand and clarify requirements

Configuration and training of the applications within customer’s environment.

Liaising between the Customer, Project Managers, and Technical Consultants to identify & clarify requirements and configuration.

Continue to improve knowledge of Solera's Fleet products, quality standards, industry and technology to better serve the internal and external customers.

Engage in scoping efforts with sales and scope projects in the pre-sales process.

Resolve technical and customer problems, escalating issues and inquiries when necessary.

Perform best practices analysis and consult with customers and PS management on increasing ROI.

Interact with customers in a professional manner, including proper handling of customer complaints.

Respond to customer email inquiries in a professional manner.

Mentor implementation consultant team members on implementation consulting and PS activities.

 

What You’ll Bring

Bachelor's Degree in Business, Engineering, Computer Science or equivalent

7+ years of experience of delivering large transformation programs, utilizing high-performing teams. 

Technical requirements gathering or business analysis experience, ideally in Fleet or Logistics markets, able to ‘think out of the box’ to deliver value solutions to customers. 

Excellent customer facing skills, collaboration, and communication.

Commercially aware and able to support sales opportunities to deliver best results with least cost.

Strong interpersonal skills, able to build relationships within the Professional Services team, passionate about collaborating and communicating with internal and external stakeholders.

Meticulous attention to detail.

Experience of technical implementations/integration project and configuration

Proficiency in Microsoft Office Suite

Why Join Us? If you’re looking for a dynamic role where you can travel, build meaningful connections, and help clients optimize their operations, this is the perfect opportunity for you. Apply today to become an essential part of our team and help shape the future success of our clients and our company!

It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

 

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

Top Skills

Microsoft Office Suite

Similar Jobs

55 Minutes Ago
Easy Apply
Remote or Hybrid
United States
Easy Apply
128K-215K Annually
Senior level
128K-215K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Product Designer will enhance user experience across web and mobile applications, collaborating on strategy and executing high-impact designs, while mentoring others and engaging with customers to meet their needs.
Top Skills: Figma
59 Minutes Ago
Remote
USA
180K-212K Annually
Mid level
180K-212K Annually
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Protocol Specialist position focuses on analyzing onchain and offchain data to optimize Coinbase's financial performance and influence product decisions.
Top Skills: BlockchainCryptoData Analytics
An Hour Ago
Remote
USA
160K-180K
Senior level
160K-180K
Senior level
Artificial Intelligence • eCommerce • Food
The Senior DevOps Engineer will secure and maintain AWS infrastructure, implement Infrastructure as Code with Terraform, optimize CI/CD pipelines, and enhance monitoring for production incidents.
Top Skills: AWSAws CloudwatchCloudfrontDatadogEc2EcsElbGithub ActionsGoLinuxPythonRoute53S3Terraform

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account