Office Operations Manager

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!

We are looking for an Office Operations Manager to join our Scotts Miracle Gro team!

If you thrive in a fast-paced, high-energy environment and enjoy balancing administrative excellence with operational execution, this role is for you. As the Office Operations Manager, you’ll oversee daily office functions while playing a key role in supporting our shipping, receiving, and inventory operations. You’ll partner closely with plant leadership to ensure smooth workflow, accurate reporting, and strong team alignment across the office and warehouse.

What you’ll do in this role :

• Oversee Office and Operational Support: Lead day-to-day administrative, shipping, and receiving functions to ensure operational efficiency and accuracy.

• Manage Inventory Processes: Maintain accurate records of raw materials, additives, and finished goods. Monitor inventory movement and reconcile discrepancies to support production and customer demand.

• Coordinate Shipping and Receiving: Supervise scheduling, documentation, and compliance for all inbound and outbound shipments. Ensure on-time, in-full (OTIF) performance and continuous improvement of logistics metrics.

• Drive Operational Reporting: Oversee production and inventory data entry, generate key performance reports, and support data-driven decision-making.

• Financial and Administrative Oversight: Maintain plant-level accounts payable and receivable, and payroll reporting. Support budget tracking and cost control related to freight, materials, and supplies.

• Team Leadership: Supervise and coach office and logistics staff, fostering collaboration and accountability across departments. Support staffing, training, and performance development.

• Customer and Vendor Communication: Serve as a key contact for customers, carriers, and vendors. Coordinate orders, deliveries, and problem resolution to ensure seamless service.

• Compliance & Documentation: Maintain accurate shipping documents, insurance certificates, freight rates, and other records to ensure compliance with company and regulatory standards.

• Continuous Improvement: Identify and implement process improvements in office operations, shipping efficiency, and inventory management. Partner with Plant Manager and supervisors on special projects to enhance overall plant performance.

What you’ll need to be successful:

• 3–5 years of combined office management and operations/logistics experience in a manufacturing or warehouse environment, including prior supervisory experience.

• Strong knowledge of shipping, receiving, inventory control, and dispatching.

• Proven ability to manage administrative processes and operational workflows simultaneously.

• Working knowledge of customer service, purchasing, distribution, and financial processes.

• High level of proficiency with ERP systems (SAP) and Microsoft Office (Excel, Outlook, Teams).

• Excellent leadership, communication, and organizational skills.

• Knowledge of freight cost controls, LTL carriers, accounts payable, and payroll a plus.

• Ability to multitask, prioritize, and problem-solve in a fast-paced environment.

• Bachelor’s degree in Business, Supply Chain, Accounting, or related field preferred.

Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel…

• Our Live Total Health program provides you with options to align to your personal needs.  Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more

• We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future.  Career growth at our company is not always a ladder.  It’s much more like a rock climbing adventure.  Grow through exploration and experiences rather than a predictable linear path.

• We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.

• Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.

• Join a company with a strong belief in giving back to the communities where we live and work.  We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. 

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.