OCR Assistant - Remote

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

The OCR Assistant will support document processing by operating Abbyy Flexicapture and FlexiLayout applications to extract data from batches of PDF documents. You will focus on accurate data extraction, validation, and quality assurance, with responsibilities including troubleshooting, compliance, documentation, and continuous improvement. You will report to Sr. Director GRC & Transformation.

Main Responsibilities:

• Operate Abbyy Flexicapture and FlexiLayout to process and extract data from PDF documents
• Configure software to recognize and process different document types, especially state unemployment forms
• Create flat files from extracted data for further processing and analysis
• Review and validate OCR outputs, focusing on low-confidence character detections and ensuring data completeness
• Troubleshoot and resolve issues related to data extraction and processing
• Conduct testing and quality assurance to maintain high data integrity
• Maintain detailed documentation of processes, templates, and configurations
• Collaborate with teams to ensure seamless data processing and workflow integration
• Stay updated with Abbyy software features, applying improvements to enhance efficiency
• Support regulatory compliance by following state requirements for unemployment forms
• Process and deliver assigned document batches

• Experience with Abbyy Flexicapture and FlexiLayout
• Experience using Adobe Acrobat to manipulate PDF documents
• Familiarity with State Unemployment programs from an employer's perspective
• 1+ years experience in document management, data validation, or quality assurance
• Exposure to process automation and workflow improvement
• Familiarity with regulatory compliance in document processing (especially unemployment forms)
• Strong attention to detail and commitment to data accuracy
• Identify character recognition errors
• Proven ability to manage time and workload independently in a remote work environment

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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