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Cambium Learning Group

New Customer Account Manager (CA/AZ/OR/WA)

Posted 10 Days Ago
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Remote
Hiring Remotely in USA
Senior level
Remote
Hiring Remotely in USA
Senior level
The New Customer Account Manager will identify and secure new business in the K-12 education market, manage accounts strategically, and negotiate complex sales cycles while fostering relationships and delivering tailored presentations.
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New Customer Account Manager (CA/AZ/OR/WA)

Job Location: Remote, US. You must reside and work in the US for this position.

Job Overview:

We are seeking a dynamic and bold New Customer Account Manager to drive new revenue growth by identifying, engaging, and closing new business opportunities within the K–12 education market. This role is for a seasoned business development professional who thrives on building new relationships from the ground up, navigating complex sales cycles, and tailoring solutions to meet the unique needs of school districts.

Job Responsibilities:

  • Prospect Relentlessly: Identify and engage new business opportunities at both the central office and school levels

  • Strategic Territory & Account Management: Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers

  • Consultative Selling: Act as a trusted advisor, deeply understanding the needs of each stakeholder and reframing the value proposition to align with their goals

  • Stakeholder Engagement: Reliably engage with all levels of district leadership, including Superintendents, Directors, and Curriculum Leaders

  • Bold Outreach: Embrace rejection as part of the process and maintain a high level of outbound activity to build an effective pipeline

  • Tailored Presentations: Deliver compelling, customized presentations that resonate with diverse audiences, both in-person and virtually

  • Cross-Functional Collaboration: Foster dynamic interdepartmental partnerships and leverage subject matter expertise at key moments to accelerate progress and drive successful outcomes

  • Technical Acumen: Expertly navigates both sales enablement platforms (like CRMs, lead scoring tools, and analytics dashboards) and literacy-focused edtech platforms—bridging product functionality with strategic insight to accelerate adoption, drive engagement, and support educator outcomes

  • Travel Readiness: Willingness and ability to travel up to 10% to meet with prospects and attend key events.

Job Requirements:

  • Minimum of a Bachelor's degree or equivalent experience

  • Proven track record of 5+ years exceeding sales quotas in a new business development role required

  • Experience within the education technology or services space, literacy/reading products highly preferred

  • Deep knowledge of the K–12 education landscape, including funding cycles, decision-making hierarchies, and instructional priorities highly preferred

  • Demonstrated ability to develop and execute strategic account plans across multiple stakeholders.

  • Demonstrated ability to uncover client needs and propose solutions to close new business opportunities and meet new revenue targets on an ongoing basis.

  • Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools

  • Exceptional verbal and written communication skills, with the ability to adapt messaging to different audiences.

  • High emotional intelligence and resilience; thrives in a fast-paced, high-rejection environment

  • Experience working with school districts and navigating long sales cycles

  • Ability to think like a consultant—strategically, empathetically, and insightfully—not just as a transactional seller

  • Experience working the whole sales cycle from prospecting to closing deals at both the district and school levels

  • Ability to practice a clear, repeatable strategy used to win new business across multiple accounts

  • Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”

To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/.

Remote First Work Environment 

Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.

If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.

The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.

As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.

Top Skills

Google Suites
MS Office
Salesforce
Video Conferencing Software

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