New Business Operations Coordinator - REMOTE from any US based location

Job Details

The stated pay range is based on a national-average location.  Actual salary is determined by factors including relevant work experience, skills and location.  This position is bonus eligible. Candidates and associates may be asked to travel to corporate offices for interviews, training and/or meetings.  Work cannot be performed from outside of the United States.

CNO Financial Group is seeking a New Business Coordinator is responsible for handling processing complex applications, post-issue transactions, escalations, answering questions from offshore processors, and assisting with inventory management. This role must effectively communicate and manage ongoing dialogues with offshore teams and internal stakeholders, ensuring effective collaboration and alignment on key business objectives. The New Business Coordinator contributes to the overall efficiency and accuracy of transaction processing and inventory control.
As a New Business Operations Coordinator, your responsibilities will include:

• Process complex applications and post-issue transactions, ensuring accuracy and adherence to established procedures.
• Provide support and guidance to offshore processing teams by answering questions and clarifying complex issues.
• Manage and resolve escalated cases, investigating root causes and implementing effective solutions. Assist with updating procedures and documentation as needed.
• Assist with inventory management activities, by reviewing work queues and automated processes. 
• Aid in identifying opportunities for process improvements, providing feedback to enhance the efficiency, accuracy, and overall effectiveness of business operations.
   

The New Business Operations Coordinator, position is well-suited for you if you:

• Strong understanding of the specific rules, regulations and internal processes related to applications, transactions, and inventory management.
• Strong ability to analyze & problem solve complex situations, identify root causes, and develop effective solutions.
• Strong written and verbal communication to effectively collaborate, clearly and concisely interact with both offshore and onshore teams, internal stakeholders, and management.
• Ability to prioritize tasks, manage workload effectively, and meet deadlines.
• Ability to address questions and concerns in a professional and helpful manner.
• Ensure accuracy in transaction processing, data entry, and inventory management to maintain high standards of quality and compliance.
   

What you’ll need:

• High School Diploma or GED in general studies.
• Must have a minimum of 3 years of related work experience.
   

What will set you apart:

• Associates or Bachelors Degree or 4 years of Business Administration or related work experience.
• 5 years of related work experience.
   

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan with company match
• short-term & long-term disability insurance
• Paid time-off and corporate holidays,
• paid parental leave
• company paid life insurance

Click on this link for additional information.
 

CNO Financial Group, Inc. (NYSE: CNO) secures the future of middle-income America. CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands, including Bankers Life, Colonial Penn, Optavise and Washington National. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.3 million policies and more than $38.3 billion in total assets.

Our 3,300 associates, 4,900 exclusive agents and more than 6,500 independent partner agents guide individuals, families, and businesses through a lifetime of financial decisions. We are financially strong and well positioned for continued growth, and we are grounded in our core values of People Focused, Integrity, Customer Driven, and Excellence. We have offices in more than 220 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Orlando, and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company.  We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.