New Business Issuing Specialist (Remote)

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview:

Could you be our next New Business Issuing Specialist? Globe Life is looking for a New Business Issuing Specialist to join the team!

As a New Business Issuing Specialist for Liberty National, you will be responsible for processing life insurance policy applications in accordance with underwriting guidelines and Liberty National standards, and for resolving issues that may prevent policy issuance. The specialist ensures applications are reviewed, worked, and issued in a timely manner. The role requires collaboration with agencies, internal departments, and management to resolve outstanding issues or concerns, as well as completing additional duties as assigned by management.

This is a remote/work-from-home position.

What You Will Do:

• Process and issue pending insurance policies accurately and in a timely manner.
• Review and professionally respond to email communications in a timely manner.
• Update and issue policies promptly after approved changes have been completed.
• Perform assigned backup and support duties as needed to ensure daily team tasks are completed efficiently. This includes preparing spreadsheets and reports.
• Work with agencies to ensure applications and accurate, complete and meet all required standards.
• Research and resolve complex issues in collaboration with management, agencies, and other internal departments.
• Send copies of policy documents by mail or email upon request.
• Provide follow-up and status updates to agents and internal teams, as needed to ensure clear communication and timely resolution.
• Ensure compliance with established guidelines and procedures.
• Ensure daily production and error rates comply with departmental standards.

What You Can Bring:

• High school diploma or GED.
• 2 years insurance experience.
• Prior insurance accounting experience required.
• Excellent verbal and written communication skills.
• Ability to communicate with various levels of management on a professional level.
• Experience with Word, Excel, Outlook, with the ability to learn new computer systems.
• Ability to be a team player.
• Ability to be detail-oriented.
• Ability to manage multiple tasks and meet departmental deadline.
• High degree of accuracy, attention to detail.

Applicable To All Employees of Globe Life Family of Companies:

• Reliable and predictable attendance of your assigned shift.

• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.

• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.

• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.

• Paid holidays and time off to support a healthy work-life balance.

• Parental leave to help our employees welcome their new additions.

• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.

• Company-paid counseling for assistance with mental health, stress management, and work-life balance.

• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.

• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.