National Sales Manager

About Us: 

SimplePractice is the leading practice management software for health and wellness professionals. Our mission is to provide an all-in-one solution that helps practitioners manage their businesses, from scheduling and billing to secure client communication and telehealth. Our product-led growth model has made us the trusted solution for over 100,000 businesses, and now we are expanding our sales efforts to serve the needs of larger practices and enterprises.

The Role:

As a National Sales Manager, you will be a key leader in our new sales organization, responsible for the performance, coaching, and development of our sales teams. You will directly manage individual contributors across multiple sales channels. Your primary goal is to ensure the team consistently meets and exceeds its revenue and pipeline goals. You will be instrumental in coaching your team, optimizing our sales processes, and fostering a high-performance, collaborative culture.

• Team Leadership & Management: Lead and motivate a team of Inside and Group Sales Representatives.
• Performance Management: Monitor daily, weekly, and monthly sales metrics. Conduct regular one-on-one meetings, pipeline reviews, and QBRs to track performance and provide coaching.
• Coaching & Development: Leading from the front- Providing hands-on coaching to improve sales skills, including prospecting, discovery, objection handling, and closing. You'll be the primary mentor for your team, helping them grow professionally.
• Recruiting & Onboarding: Actively participate in the recruiting and interviewing process to build out the sales teams. Assist in the onboarding and training of new hires to ensure they are set up for success.
• Sales Process Optimization: Work with the Sr. Director of Sales to define, refine and implement our sales processes. Identify opportunities to improve efficiency and effectiveness at every stage of the sales cycle.
• Cross-Functional Collaboration: Partner closely with Marketing, Product, and Customer Success to ensure alignment and a seamless customer experience. Act as the voice of the sales team to provide feedback on product needs and marketing materials.
• Reporting & Forecasting: Accurately forecast monthly and quarterly revenue targets. Analyze sales data to identify trends, opportunities, and risks

• 5+ years of experience in B2B SaaS sales, with at least 3 years in a sales management or team lead role.
• Proven track record of managing and leading a team to consistently achieve and exceed sales targets.
• Strong coaching and mentoring skills. You should have a passion for developing others and helping them reach their full potential.
• Deep understanding of sales methodologies and CRM systems (e.g., HubSpot highly preferred).
• Experience with sales engagement platforms (e.g., Outreach, Salesloft) and other sales enablement technologies.
• Exceptional communication and interpersonal skills.
• A strategic thinker with the ability to analyze data and make data-driven decisions.
• Experience in a company transitioning from PLG to a sales-led motion is a significant plus.

The Sales Manager's success is directly tied to the performance of their team. Their metrics will focus on both the outcomes of their team and their efforts to enable that success.

• Team Performance Metrics:
• Team Quota Attainment: This is the most critical metric. It measures the percentage of the team's combined sales quota that is achieved.
• Team Pipeline Generation: The total value and number of new opportunities created by the team.
• Average Deal Size & Velocity: The manager should focus on improving the average value of deals and shortening the sales cycle.
• CRM Hygiene & Data Accuracy: The overall quality and completeness of the team's data in Salesforce, which impacts forecasting and reporting.
• Managerial & Coaching Metrics:
• Rep Ramp Time: The time it takes for new hires to become fully productive and hit their quota.
• Rep Attrition Rate: The percentage of sales reps who leave the team. A low attrition rate indicates a strong, supportive, and effective manager.
• One-on-One Effectiveness: The quality and frequency of coaching sessions. This can be measured by qualitative feedback from the team and improvements in rep performance post-coaching.
• Forecast Accuracy: The manager's ability to accurately predict the team's performance and revenue for a given period.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At SimplePractice we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this role.

Base Compensation Range

$160,000-$175,000 annually + Commission

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus, equity or commission. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at [email protected].