Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Enterprise Account Executives (EAEs), lead the strategic business growth for existing Lucid customers across their assigned territories. In this role, EAEs will interface with Business Development Representatives (BDRs) to identify target markets and verticals while directing and participating in outbound prospecting efforts. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. EAEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion, and continual customer engagement.
Responsibilities:
- Identify and close business in your assigned territory
- Build a territory plan with equal focus on expansion, growth, and net new opportunities
- Foster strong relationships across all target accounts and build new champions through strategic prospecting efforts
- Handle complex negotiations that are mutually beneficial and strengthen customer relationships
- Consult and advise large, strategic customers resulting in increased adoption, success, and enterprise-wide deployments
- Work closely with and provide mentorship to your assigned development rep
- Travel when needed (1-3 weeks a quarter recommended)
- Other duties as assigned
Requirements:
- 5+ years of sales closing experience in tech/SaaS (as an Account Executive, Account Manager, or similar role)
- Based in the US Great Lakes/Midwest region
- Proven track record of success (meeting/exceeding quotas)
- Sales experience in enterprise software
- Ability to project manage complex sales cycles with internal stakeholders (business development, CSM, solution engineers)
- Knowledge of cloud applications and complex SaaS solutions
- Strong interpersonal and presentation skills
- Skilled in prospecting, territory planning, and team-selling
- Exceptional verbal and written communication skills
Preferred Qualifications:
- Expert user of sales enablement solutions (Salesforce, Outreach, etc.)
- Detailed knowledge of and passion for SaaS applications
- Strong technical background
- Formal sales training
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