MUSE & EKG Coordinator

Full-time, dayshift, Monday - Friday 0600-1430. With holiday, call, and weekends as needed.

Pay Range

Major Responsibilities:

• Ability to monitor the MUSE system to maintain the highest level of performance. 

  • Required to act as a MUSE technical resource for personnel requiring information about the system’s capabilities and limitations, and make any needed corrections in MUSE. 

  • Works with Managers to establish and maintain up-to-date, user friendly departmental MUSE and EKG  policies that are in compliance with Accrediting Organization, IDPH, and other accrediting agency standards, including downtime and troubleshooting procedures. 

  • Site administrator for MUSE 

  • Produces and reviews daily, weekly and monthly system reports utilizing MUSE, Epic or other platforms as needed. 

• Ability to trouble shoot and resolve problems between Epic and MUSE. 

  • Works closely with staff, software and hardware vendors, Information Systems and other Advocate I.S. Coordinators to resolve issues and problems in a timely and efficient manner. Utilizes previous experience to evaluate and communicate urgency of problems. 

  • Keeps the manager and director informed of MUSE problems, resolution and actions taken. Documents all actions taken and informs appropriate personnel as indicated in established procedures. 

  • Required to maintain MUSE communication error logs and make corrections assuring proper billing of cardiology services. 

  • Trouble shoots Interface problems between MUSE and Epic computer systems in a timely and efficient manner. 

  • Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives. 

• Tests and verifies software enhancements, bug bites, updates and database changes in MUSE systems 

  • Documents all testing, fixes, updates and any database changes made to MUSE. 

  • Maintains the addition/change/deletion of information to the cardiology files in MUSE. 

• Coordinate the day to day operations of the EKG department, including EKGs. Holter monitors, and MCOTs Event recorders. 

  • Serves the role of the charge person, and prepares and conducts performance evaluations on the staff of the EKG and Holter departments and submits them to the manager for approval 

  • Assigns daily staff work assignments and prepares work schedules, processes time cards on report express and authorizes and regulates extra work hours, overtime and vacations 

  • Practices the principles of continuous quality improvement to contribute to positive patient outcomes. 

  • Provides physicians and leaders with all totals for reading cardio diagnostic reports 

  • Participates with department leadership to provide a positive work environment for staff in terms of growth and development and job satisfaction. 

  • Responsible for the EKG techs is the ED per site requirement 

  • Participates in recruitment activities, interviews and clinically evaluating prospective employees and providing input to the manager 

  • Provide clinical support when needed by performing EKGs and MCOTs/Event monitors.  

• Ability to, in conjunction with cardiology personnel regarding the operation of MUSE and its various uses and new software capabilities through new employee orientation, hands-on training, in servicing, etc. 

  • Prepares orientation programs for new employees and determines competence of the new employees to work independently following orientation to the department and their position. 

  • Assigns each associate to the appropriate MUSE set of functions required to do their job. 

  • Serves as a resource regarding the system of both functionality and technical operations for all users as needed. 

  • Utilizing technical experience, assists in planning, training and implementation of software enhancement and new software purchases. 

  • Maintains access database for cardio diagnostics. 

  • Ensures that all charges in the cardiodiagnostics department are properly charged so that revenue is not lost. 

• Ability to maintain technical skills, organizational skills and communication skills. 

  • Maintains technical expertise in the field of Cardiology by attending workshops, seminars or conferences. Remains knowledgeable by reading current literature and leading discussions or making presentations. 

  • Contributes to the department in-service program by presenting one program per year that relates to the position’s responsibility. 

  • Ability to maintain MUSE peripheral equipment in all modalities of Cardiodiagnostics 

  • Performs required maintenance checks on all equipment on a regular basis and corrects any problems found. 

  • Maintains equipment and backs up records in MUSE 

  • Assists in the installation of MUSE peripheral equipment including CRTs, PCs, barcode readers, printers, etc. 

  • Takes inventory, orders and maintains supplies(ribbons, toner cartridges, paper, etc.) Participates in cost containment efforts. Keeps inventory of all equipment in cardio diagnostics. 

  • )Maintains proper documentation of any repairs or replacements that are required and notifies biomedical services. 

• Acts as a MUSE resource for other Advocate Health sites when needed or requested

Licensure, Registration, and/or Certification Required:

• BLS 

• Must hold an active EKG certification issued by a nationally recognized credentialing body (e.g., National Health career Association (NHA), Cardiovascular Credentialing International (CCI) within one year of hire or transfer.  

Education Required:

• High School degree

Experience Required:

• 5 years’ experience in EKG 

Physical Requirements and Working Conditions:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program