MSP Channel Development Manager

Role Title: MSP (Managed Service Provider) Channel Development Manager 
Reports to: VP of Sales 
Location: Remote (Preference for candidates based near major metropolitan areas) 
Role Type: Individual Contributor (Potential to build a team over time) 

Salary: $105,000 - $115,000 annually, with a variable compensation target of $30,000 – 50,000 per year (Total On-Target Earnings $135K to $165K per year) 

About Pharos: Pharos is leading the way in helping enterprises replace their legacy on-prem print IT infrastructure with an easy-to-use SaaS solution. Our mission is to drive operational efficiency and cost reduction through innovative cloud-based solutions. We pride ourselves on creating a collaborative and innovative work environment where every team member has the opportunity to shape the future of our products. 

We are now looking to hire an MSP Channel Development Manager to build and own our Managed Service Provider (MSP) channel from the ground up. This role is critical to the development of our partner ecosystem and will involve everything from creating the go-to-market strategy to identifying, recruiting, and enabling MSP partners. If you have experience building channel programs and working with enterprise-facing MSPs, particularly in the financial services and insurance sectors, we would love to hear from you. 

Role Overview: The MSP Channel Development Manager will be responsible for designing and executing a high-impact MSP channel strategy. You will recruit, onboard, and enable MSP partners, ensuring they have the tools, messaging, and training to drive sales and support their clients effectively. This role requires someone who is comfortable working independently, can operate in a fast-moving environment, and has the ability to collaborate cross-functionally. 

Key Responsibilities: 

• Build the MSP Channel: Design and execute the strategy to create a differentiated MSP channel with a strong value proposition for partners. 

• Recruit & Onboard Partners: Identify, prioritize, and recruit enterprise-focused MSPs that serve the financial services and insurance markets. Manage onboarding and partner commitment. 

• Partner Enablement: Provide training and sales support to MSP teams, equipping them with the necessary tools and messaging to drive qualified opportunities. 

• Program Design: Adapt existing channel materials for MSP partners, including onboarding content, sales playbooks, training decks, and incentive structures. 

• Internal Collaboration: Work closely with Sales, Marketing, and Product teams to ensure alignment with enterprise strategy and partner needs. 

• Track and Measure Success: Use Salesforce and Allbound to track and measure partner success, including onboarding progress, pipeline influenced, and revenue attribution. 

Experience and Qualifications: 

• 5+ years of experience in channel development, particularly with enterprise-facing MSPs. 

• Proven ability to create and launch new partner programs. 

• Experience working with or selling into the Financial Services and Insurance (FSI) vertical. 

• Strong understanding of enterprise sales motions and long sales cycles. 

• Proficient in CRM and PRM systems, especially Salesforce and Allbound. 

• Demonstrated ability to operate independently and create things where nothing exists. 

• A sense of urgency and rigor, with a proven track record of accomplishing things in less time than expected. 

• Willingness to collaborate and kindness toward others. 

Join Us: At Pharos, your contributions will play a pivotal role in shaping our future and our success in the MSP channel. If you’re passionate about creating and growing high-impact partnerships, we encourage you to apply! 

Equal Opportunity Employer Statement: Pharos is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.