Mortgage Funding Coordinator

About the teamAt Zillow Home Loans, we understand that the mortgage process is about more than just transactions—it’s about helping people achieve their dreams of homeownership! As a Mortgage Funding Coordinator, you play a key role in ensuring that each loan is accurately funded and that the closing process runs efficiently. Collaborate closely with the Closer, Settlement Agent, and Warehouse Bank to distribute funds according to the Closing Disclosure, while maintaining a service-focused and problem-solving approach. We pride ourselves on a culture of integrity and customer-centric service, and we’re looking for mortgage professionals who share our dedication to "Do the Right Thing." If you're a detail-oriented, adaptable professional who thrives under pressure, this is the place to make an impact! Join us in delivering outstanding service and helping families achieve homeownership with confidence.

About the role

• Initiate the wire transfer to disburse loan funds and review/approve executed closing documents to ensure a smooth, stress-free closing for our borrowers.

• Review closing documentation and validate data within our Loan Origination System (Encompass).

• Initiate the wire for release to the settlement agent and ensure management is notified for wire approval.

• Review and approve signed closing documents, notifying the settlement agent to release funds.

• Communicate (Phone/Email) with the Settlement Agent if additional conditions are required. 

• Register the loan in the MERS system.

• Collaborate with other Post-Closing team members to ensure the timely completion of all daily duties.

• Maintain company service level and turn-time standards, including return-call times, return-email times, and task completion times.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $22.80 - $34.20 hourly. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $21.70 - $32.50 hourly. The base pay range is specific to these locations and may not be applicable to other locations.

Actual amounts will vary depending on experience, performance and location.

Who you are

• 1+ years of experience in mortgage processing, closing, or post-closing.

• Meticulous and quality-focused, taking pride in your work.

• Thrives in a fast-paced environment with the ability to manage pressure and meet deadlines.

• Proactively resolves problems in a dynamic, process-centered environment.

• Outstanding attention to detail and strong time management skills.

• Strong written and verbal communication skills.

• Proficient in Microsoft Office suite (Word, Excel, Outlook, etc.) and Google Suite. 

• Willingness to work overtime as needed.
   

Transferable Skills

• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.