The Mid-Market Account Executive will expand Passport's client base, manage sales pipelines, ensure client relationships, and collaborate across departments to achieve sales goals.
About Passport:
At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.
About the Role:
As a Mid-Market Account Executive, you will play a pivotal role in expanding Passport’s client base, partnering with some of the most recognized eCommerce brands globally. Reporting directly to the Director of Sales, you'll collaborate with a dynamic team of Account Executives and Sales Development Representatives to drive business growth.
Passport offers an extensive sales training program to help you effectively approach your pipeline and targets, while also fostering your professional development as a sales leader. We're looking for a self-motivated, growth-oriented individual who thrives in a fast-paced environment and is driven to exceed sales goals.
Key Responsibilities:
- Drive revenue growth by expanding Passport’s client base within the Mid-Market segment.
- Actively manage your sales pipeline, developing strategies to meet and exceed revenue targets.
- Serve as a thought leader by keeping up with industry trends and helping clients understand how emerging technologies and market shifts could impact their business.
- Efficiently guide prospects through the sales process, ensuring clear communication of expectations both internally and externally.
- Deliver accurate forecasts and insights to refine sales strategies and maintain data hygiene.
- Work with post-sales teams to ensure smooth client handoffs and successful implementation.
- Work cross-functionally with peers in other departments to support mutual success.
- Collaborate with leadership to create detailed account plans for key enterprise clients, aligning sales strategies with the client’s business objectives and growth plans.
- Establish and nurture deep relationships with key stakeholders at all levels of the client’s organization to position Passport as a long-term partner, not just a vendor.
- Travel as required (approximately 5-10%) for client meetings, trade shows, and industry events.
What We’re Looking For:
- 3-5 years software sales experience with no less than 2 years in a new business closing role.
- Experience selling to eCommerce merchants is highly desirable.
- Familiarity with operations, eCommerce, marketing, or finance teams is a plus.
- A competitive, goal-driven attitude with a proven ability to meet and exceed metrics.
- Demonstrated resilience and an ability to overcome challenges.
- Quick learner, able to thrive under pressure and adapt to new situations.
- Willingness to dive deep into the work—researching, prospecting, selling, and maintaining relationships.
- Strong leadership skills with the ability to inspire and collaborate effectively with teams.
- Exceptional verbal and written communication skills.
- Outstanding organization and time-management abilities.
- A proven track record of sales success, with excellent negotiation skills.
- Based in the United States, with easy access to a major airport.
Important Traits:
- Executive Presence: Confidently engage with senior leaders to influence buying decisions.
- Data-Driven: Leverage data and analytics to inform sales strategies.
- Adaptability: Thrive in a dynamic, fast-changing environment.
- Emotional Intelligence: Build trust and handle customer concerns with empathy.
- Ownership: Take full responsibility for the sales process and customer outcomes.
- Innovative Problem-Solving: Offer creative solutions to complex client needs.
- Tech-Savvy: Strong understanding of how your solutions integrate with clients’ technology stacks.
A sneak peak into our perks & benefits:
- Competitive cash and equity packages
- Medical, dental, and vision, life & disability insurance
- 401(K) Match
- Bi-Annual Remote Work funds
- 100% remote work environment #LI-Remote
- Company issued laptop
- Flexible PTO
- 12 weeks parental leave
- Monthly team bonding time - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!
- Quarterly virtual team gatherings and annual all-company offsites
- Learning & Development Fund for upskilling or products to improve your day-to-day work life
- One-time remote work set-up stipend to make your at-home office dazzle
- Teammates around the world in 20+ different countries!
Top Skills
Data Analytics
Ecommerce
Software Sales
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