Mgr, Network Engineering

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Responsible for providing guidance and direction to the Network Engineering team on day-to-day activities regarding monitoring the network, installation sites, trouble isolation and repair of identified and reported problems. Responsible for the hiring, training, development, and performance management of staff.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Develops a disciplined, detailed and structured team to drive a high performance culture and environment.
• Provides engineering support and direction for new or existing technologies and current operational initiatives.
• Work with staff to ensure that individual team metrics and goals are being met.
• Ensures required reports are timely, accurate and complete.
• Provides technical guidance and assistance as required for problem resolution.
• Oversees the daily activities of Network Services and performs direct supervision of team members, including performance reviews, career development, and staffing.
• Adheres to industry specific local, state, and federal regulations, as applicable.
• Knows, understands and follows company policy.
• Establishes positive employee relations through effective communication and ongoing support.
• Performs other duties as requested by manager.

Required Skills/Abilities and Knowledge

• Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Ability to analyze and interpret data
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel
• Ability to maintain confidentiality
• Ability to make decisions and solve problems while working under pressure
• Ability to manage multiple projects at one time
• Ability to prioritize and organize effectively
• Ability to supervise and motivate others
• Ability to use personal computer and software applications
• Ability to work independently
• Ability to work with others to resolve problems, handle requests or situations
• Knowledge and experience with Network and Element Management tools
• Knowledge of cable, voice and data communications networks, and associated elements
• Knowledge of LAN/WAN design and operations
• Knowledge of TCP/IP and SNMP
• Knowledge of HFC networks
• Ability to maintain confidentiality
• Knowledge of Microsoft Office
• Demonstrated leadership qualities

Required Education
Bachelor's Degree in Engineering or related field or related work experience
Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
Required Related Work Experience and Number of Years
Network Operations and/or Implementation experience - 6
Project management experience - 2
Preferred Related Work Experience and Number of Years
Management experience in a 24/7 operations center - 3
Office environment
Varying schedules in a 24 x 7 Network Center
Travel as required
ENE501 2025-59800 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-09-22 07:53 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.