Mgr, CE Employee Engagement

Job Description Summary

Location- Remote
This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.
The Manager, Employee Engagement supports the activation and advancement of the field engagement strategy across the Customer Engagement (CE) organization. Blending program coordination, analytics, communications, and cross-functional partnership, this individual helps ensure that frontline associates are informed, equipped, and connected—ultimately contributing to cultural cohesion in support of CE’s strategic objectives.

 

Job Description

Job Responsibilities

• Data-Driven Engagement Support: Partner to review survey insights (Our Voice, etc.) and field feedback, and help translate findings into actionable plans that support business objectives and improve field morale, connection, and discretionary effort.
• Program Coordination & Execution: Assist in the delivery and operationalization of enterprise and CE-specific engagement initiatives focused on recognition, development, and field engagement; ensure smooth execution and adoption.
• Listening Infrastructure Support: Maintain and evolve employee listening mechanisms (e.g., CE Hub), summarize findings, and share insights with leadership.
• Employee Feedback & Reporting: Support the preparation of reports and presentations on engagement trends, field sentiment, and feedback outcomes for CE leadership and other key stakeholders.
• Experience Design Assistance: Help design and deliver motivating touchpoints across the employee lifecycle, including recognition programs, town halls, and field events.
• Communications: Draft and coordinate internal communication content that drives clarity, purpose, and connection—especially during times of change.
• Capability Building: Assist in implementing initiatives that support manager enablement, coaching for engagement, and inclusive leadership across field teams.

Education:

Bachelor's degree (preferably in Life Sciences, Pharmacy, or Business-related discipline).

Experience:           

Minimum requirements:

·4–6 years of experience in employee engagement, communications, HR, Training, or related discipline; healthcare and/or pharmaceutical background preferred

· Experience supporting change and organizational initiatives

· Ability to work collaboratively in a matrix environment, manage multiple priorities, and contribute to simple, effective solutions

· Analytical skills with experience using employee survey data to inform action

· Strong written and verbal communication skills, with the ability to work effectively across levels and functions

COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to [email protected].

Novartis Compensation Summary:

The salary for this position is expected to range between $126,000 and $234,000 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

 

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. 

 

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

 

Salary Range

$126,000.00 - $234,000.00

 

Skills Desired

Business Partnering, Cad (Computer-Aided Design), Coaching, Customer Requirements, Customer Service, E-Learning, Field Sales, Human Resources (HR), Installations (Computer Programs), Physics, Relationship Building, Sales, Sales Trainings, Sdm, Selling Skills, Training Programs