Enterprise Software Implementation Specialist

Reports To: Sr. Project Lead

FLSA Status: Exempt, Full Time

Location: Remote, US

Position Summary

We are seeking a software implementation expert to join our team in a hands-on, individual contributor role focused on delivering successful Manufacturing Execution System (MES) software solutions. This position does not involve people management responsibilities, but rather emphasizes technical ownership and execution. You will be responsible for understanding customer processes, gathering requirements, and implementing MES solutions according to specifications. The role includes direct involvement in the design, configuration, testing, and validation of MES systems, and requires close collaboration with cross-functional teams to ensure project success.

The ideal candidate will have a strong background in software project delivery with expert skills in SQL/TSQL, ETL processes, and data historians. A keen understanding of manufacturing processes—particularly in the food and beverage or pharmaceutical industries—is highly desirable. This position requires excellent problem-solving, communication, and organizational skills to effectively engage with customers and internal teams.

If you have a passion for implementing cutting-edge manufacturing systems and enjoy working in a dynamic, fast-paced environment, we encourage you to apply!

Please note, a technical interview will be conducted to demonstrate your expertise in SQL and ETL processes

Key Responsibilities 

• Implement and optimize MES solutions to enhance manufacturing efficiency and compliance for customers.

• Analyze customer processes and requirements to ensure MES projects align with business needs, with active participation in system design, implementation, testing, and validation.

• Configure, test, and validate MES systems to ensure seamless integration and functionality, collaborating closely with team members to deliver high-quality solutions.

• Follow structured project workflows and adhere to deadlines in coordination with the Team Lead, ensuring timely and successful project delivery.

• Engage directly with customers during project meetings, addressing action items and resolving any implementation challenges.

• Collaborate with internal teams to drive continuous improvement across MES projects and processes.

• Support additional tasks as needed to contribute to the success of projects and organizational goals.

• Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, with relevant IT experience.

• Experience: Minimum of 2 years in software project delivery

• Technical Skills:

  • Expert proficiency in SQL, T-SQL, stored procedures, views, functions, triggers, and Microsoft SQL Management Studio.

  • Hands-on experience with data historians, designing ETL processes, and scripting ETL workflows.

  • A technical interview will be required to demonstrate expertise in these areas.

• Soft Skills: Excellent documentation, validation, organizational, and communication skills.

• Industry Knowledge: Experience or interest in food and beverage manufacturing (Dairy, Brewing, Distillation) or pharmaceutical industries.

• Software Proficiency:

  • Experience with version control systems like GIT.

  • Proficiency in MS Office Suite (Word, Excel, Visio, Project, PowerPoint).

Competencies for Success

• Customer Service Orientation: Discovers and meets underlying needs of customers; Follows through on requests and complaints; Becomes a trusted advisor to the customer
• Excellent written and verbal communication: Presents oneself clearly and articulately when speaking, assuring that others fully comprehend the intended message; Uses appropriate grammar tailored to the audience
• Analytical and Critical Thinking: Review and manage data; combine facts with likely possibilities; articulate and resolve complex problems
• Quality Focused: A recognition of the value of doing things the right way; having a high sense of integrity and thoughtfulness in your actions
• Detail-oriented and Organization: Strong attention to details and their implication; Stay organized in dairy routine; Seek and implement efficiencies