Marketing Operations Manager

Location: San Francisco Bay Area (Hybrid or Remote)
Annual salary: USD 130,000 to USD 160,000
Type: Full-time
Reports to: VP of Marketing

The Role

Nex is seeking a Marketing Operations Manager to bring structure, clarity, and efficiency to our growing marketing team. This cross-functional role blends marketing operations leadership with hands-on project and creative resource management. You’ll drive alignment across marketing functional teams, manage production workflows, oversee timelines and budgets, and ensure the creative team is equipped to deliver world-class marketing assets—on time and on brand.

You’ll be the operational backbone for marketing functions including Web, Social, PR, Events, Influencer, Advertising, CRM, and Retail. This is an ideal opportunity for a proactive, highly organized leader who thrives at the intersection of creativity and execution.

If you’re a systems-minded leader who can translate strategy into action, optimize creative workflows, and drive flawless marketing execution—we’d love to hear from you.

What You'll Do

• Cross-Functional Campaign Management: Act as the central point of coordination across all marketing channels, ensuring seamless planning and execution of all marketing projects.
• Project & Timeline Oversight: Own and manage detailed project plans and marketing calendars. Tracking milestones, tasks, deliverables, and stakeholder approvals.
• Budget Management: Collaborate with the VP of Marketing and Finance to manage marketing budgets, track project-level expenses, and forecast resource allocation needs.
• Creative Resource Management: Partner with the VP of Design and Creative Directors to schedule and manage creative team workload, ensuring resources are properly aligned to campaign demands across graphic  design, video, photography, and copywriting are captured and accounted for.
• Workflow & Tools: Identify and implement workflow improvements across the marketing org. Drive the recommended project management workflows involving existing tools (Notion, Slack) and evaluate new project management tools and systems (e.g., Asana, Monday.com). Establish processes to increase transparency and accountability.
• Process Optimization: Build scalable systems for tracking project status, surfacing blockers, and keeping all stakeholders informed. Leverage tools like Slack, Notion, or PM platforms to increase operational efficiency.
• Performance & Debriefs: Lead project wrap-ups, evaluating outcomes against KPIs such as timeline, budget, quality, and team collaboration. Apply insights to improve future workflows.

What You Bring

• 5–8+ years in marketing project management, creative operations, or integrated campaign execution (agency or in-house)
• Proven ability to manage complex, multi-stakeholder initiatives from concept through delivery
• Strong understanding of creative services and marketing channels (digital, social, PR, events, influencer, CRM, etc.)
• Experience managing creative teams and/or production schedules
• Fluency in project management tools (Asana, Wrike, Monday.com) and familiarity with creative software (Adobe Creative Suite, Figma)
• Excellent communication, organization, and time-management skills
• Ability to adapt between startup agility and enterprise-scale rigor
• Budget management and KPI tracking experience
• Comfortable working in a dynamic, fast-paced environment with shifting priorities

Preferred Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or equivalent experience
• Project Management certification (PMP or similar)
• Experience with marketing automation platforms or CRM systems
• Background in both startup and enterprise settings