Marketing Development Representative

Marketing Development Representative (MDR)

At Blackbaud, our Inbound Marketing Development Representatives (MDRs) are the first voice our prospects hear—and that first impression matters. As an MDR, you’ll be on the front lines of our marketing efforts, engaging with contacts who have interacted with our webinars, thought leadership content, events, and other channels. Your mission: spark meaningful conversations, qualify interest, and set the stage for long-term customer relationships.

This role is ideal for someone eager to launch a career in marketing, sales, and customer success. You’ll gain hands-on experience in lead qualification, prospecting, and sales enablement—all while contributing to a high-performing, collaborative team.

• Engage and qualify inbound leads from marketing campaigns and content interactions.
• Prospect into targeted call lists to identify potential opportunities.
• Nurture relationships with prospects through thoughtful outreach and follow-up.
• Gather key information to assess fit and readiness for a sales conversation.
• Route qualified leads to the appropriate sales teams for further engagement.
• Meet and exceed performance goals, including lead conversion rates and monthly quotas.
• Maintain data integrity and manage lead records in CRM systems.

• A strong interest in building a career in Sales or Marketing.
• Ability to multitask and thrive in a fast-paced environment.
• Previous experience in software or tech sales is a plus—especially prospecting.
• Excellent communication and listening skills.
• A results-driven mindset with a proactive approach to outreach.
• A team-oriented attitude and eagerness to collaborate.
• Strong time management and organizational skills.

• Timely follow-up on Marketing Qualified Leads (MQLs)—within 4 business hours.
• High conversion rates of leads accepted and qualified by sales.
• Consistently meeting monthly lead generation quotas.
• Keeping CRM data clean, accurate, and up to date.

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Blackbaud is a remote-first company which embraces a flexible remote work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype.  Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email [email protected]. 

Benefits Include:

• Medical, dental, and vision insurance

• Remote-first workforce

• 401(k) program with employer match

• Flexible paid time off

• Generous Parental Leave

• Volunteer for vacation

• Opportunities to connect to build community and belonging

• Pet insurance, legal and identity protection

• Tuition reimbursement program