Marketing and Communications Coordinator - Japan

Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. 

Please visit our website: Home - Japan | Turner & Townsend

Turner & Townsend は、62 か国以上で 22,000 人を超えるプロフェッショナルが在籍するグローバルなプロフェッショナルサービス企業です。

不動産、インフラ、エネルギー、天然資源の分野でクライアントと協働し、人々の生活をより良くする成果を共に創出しています。パートナーシップを通じて、世界で最も影響力のあるプロジェクトやプログラムを実現し、課題を機会へ、複雑さを成功へと導きます。

当社の提供サービスには、プログラム、プロジェクト、コスト、アセット、コマーシャルマネジメント、コントロール＆パフォーマンス、調達・サプライチェーン、ネットゼロ対応、デジタルソリューションなどがあります。

当社は、世界最大の商業不動産サービス・投資会社である CBRE Group, Inc. を主要株主とし、パートナーが重要な少数株主として参画しています。Turner & Townsend と CBRE は協力し、世界各地の市場で最上級のプログラム、プロジェクト、コストマネジメントを提供しています。

詳細は当社ウェブサイトをご覧ください: トップ - Japan | Turner & Townsend

The Marketing and Communications team is a high-performing and talented team that drives best practice and expertise across all aspects of marketing and communications including brand and profile, digital and social media, internal and external communications and events.

We play a pivotal role in supporting the growth of our Turner & Townsend business and take pride in delivering engaging, high quality and insight-based marketing and communication in service of our ambitious growth strategy.

To support continued business growth in our region, we are seeking Marketing and Communications Coordinator who will provide active support to the brand, marketing, communications and digital marketing plan and initiatives in Japan, a priority market for Turner & Townsend. This role will report to the Head of Marketing and Communications in North Asia and primarily focus on strengthening our brand and profile in Japan through the effective execution of our marketing and communications strategy in the market.

The successful candidate must demonstrate an ability to activate campaigns that support the marketing plan and actively contribute to marketing strategies. This individual must be able to work with stakeholders and create concise and well-written narratives in a fast-paced environment.

The successful candidate will also be required to work with third party suppliers including agencies, creative suites and partner organisations. Specific responsibilities include:

Strategy and best practice:

• Support creation of an annual marketing plan and calendar for Japan.
• Support new campaigns and initiatives, including scoping, milestone management, stakeholder engagement, governance, promotion, launch and close out/ROI.
• Advise business teams on the right communications and marketing activities to achieve their objectives.
• Contribute to processes, systems and tools which create best practice marketing and communications approaches.
• Be a brand custodian in Japan, driving brand compliance, understanding and training within the marketing team, and broader business.
• Localise APAC-wide and global marketing and communications initiatives, as required.

External communications

• Support external communications activity for Japan including award submissions, social media, collateral, and associated profile-raising activities, ensuring consistency in messaging across all channels.
• Manage media relations, including cultivating relationships with journalists, responding to media inquiries, and preparing press releases, articles, and other public-facing materials.
• Develop Japan-centric copy of marketing collateral as required.
• Execute approved external event and conference activities that drive ROI and target market engagement.
• Possesses knowledge and hands-on experience in digital marketing, including website optimisation, social media management, and online engagement strategies.

Internal communications:

• Create engaging content for a variety of communications channels, including emails, intranet, newsletters and internal events.
• Work in partnership with the global Internal Communications team to localise any global internal communications campaigns, ensuring all activities are fit for market while adhering to brand guidelines.

Measurement and reporting:

• Undertake tracking to demonstrate the ROI of all communications activities.
• Produce and/or contribute to Board reports and leadership reporting, as required.

• Relevant degree in Communications, Media, Marketing, Journalism, or a relevant field.
• 1-2 years of experience across corporate marketing/communications.
• Practical experience of how professional service organizations build brand and win work; and of the marketing approaches that underpin them.

Essential skills

• Superior written, analytical and oral communications skills in Japanese and English; very detail oriented.
• Excellent interpersonal skills, with the ability to build relationships, collaborate and work with stakeholders at all levels.
• Strong copywriting skills and ability to identify and shape key messages in Japanese and English.
• An ability to identify critical messages and unique selling points, and clearly communicate them.
• An ability to operate in a fast paced, dynamic environment.
• Passionate about and focused on outcomes to support business success.
• Should be a self-starter and possess a strong ability to handle multiple projects simultaneously to tight deadlines.
• Demonstrates the utmost in integrity, with a solid work ethic, confidence, diplomacy, and credibility.
• Strong PC skills required. Familiarity with Microsoft Office, especially MSWord, Excel and Power Point is required.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.