Managing Director of Applications Services

BlueCross BlueShield of Tennessee is hiring a Managing Director of Application Services (AI Applications and SDLC). In this role, you'll lead the transformation of the software development lifecycle (SDLC) and integrate AI tooling into every phase of the SDLC in the Enterprise Information Technology division. 

Job Responsibilities

• Providing leadership, guidance, and oversight to EIT management and staff in support of current and future corporate and division initiatives.
• Maintaining relationships with clients; communicating with IT and business management. Monitoring prompt response and support for technical issues.
• Ensuring high standards and quality of technical work. Directing reviews of tools and technologies for improving performance and reducing costs.
• Directing, motivating, developing and managing the performance of the management team and key staff.
• Directing and managing the delivery of large or complex application development projects. Defining strategies and client needs focused on technology development.
• Working closely with management throughout BCBST to establish priorities for projects/efforts, set staffing levels, manage operational excellence and manage expectations regarding capabilities to execute on these efforts.

Job Qualifications

Education

• Bachelor's degree in Computer Science, Engineering, or a related discipline, or commensurate experience in a professional environment, required.

Experience

• 10 years – Information Technology and Operational management experience required
• 5 years - Experience in a leadership/management role required
• 1 year - Project management, account management or similar experience required
• 1 year – Process improvement or process reengineering experience required
• 1 year - Strong knowledge of software/system testing metrics, best practices, and methodologies (manual and automated)
• 1 year - Experience with large scale projects
• 1 year - Experience in budget administration required

Skills\Certifications

• Proven analytical and problem-solving skills and ability to perform non-routine analytical tasks
• Ability to comprehend technical instructions and explain/breakdown problems and issues
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills
• Adaptive to high pace and changing environment
• Strong strategic planning, change management, and process management skills

Number of Openings Available

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Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.