Manager, Workplace

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

MongoDB is seeking a proactive, hands-on Workplace Operations Manager to join our team to oversee facilities operations across our larger hub offices in EMEA (currently five locations). Reporting to the Senior Workplace Manager, EMEA, this in-office role would suit an individual who is customer obsessed and thrives on creating purposeful, safe, and engaging spaces that help people work better. 

The Workplace Team at MongoDB plays a key role within the Employee Experience organisation, acting as regional partners to teams and leaders across the company to nurture and strengthen our culture. We work alongside stakeholders every day and at all levels to ensure our workspaces are not just functional, but are vibrant and supportive environments where employees feel inspired to grow and succeed.

If you have a strong background in facilities, vendor, and project management, a sharp eye for detail, and an appreciation of how a physical office environment can shape company culture, you may be our person! 

This role can be based out of our Dublin office.

Key Responsibilities

• Oversee all aspects of facilities operations for our hub locations across EMEA, ensuring smooth service delivery to employees and visitors
• Manage vendor, landlord, and service provider relationships, ensuring compliance with contracts and SLAs
• Oversee work orders, scopes of work, vendor onboarding, and PO creation for all facility vendors
• Demonstrate a strong understanding of HVAC, plumbing, electrical, lighting systems, and general building operations with ability to troubleshoot and perform basic maintenance as needed
• Ensure adherence to EHS (Environmental, Health, and Safety) standards, including OSHA compliance, fire safety, evacuation procedures, and emergency preparedness
• Conduct daily inspections to uphold high operational standards
• Closely partner with the local Workplace team on maintenance tasks. Act as an escalation point
• Collaborate with Physical Security on access control and security procedures
• Prepare reports on office metrics, leverage data to guide decisions
• Manage facilities-related budgets and financial reports, initiating improvements as needed
• Oversee waste disposal, recycling, and sustainability initiatives, aligning with company goals and regulations
• Identify opportunities to improve operational efficiency and the office experience
• Address ad-hoc service requests and ensure timely resolution
• Maintain a culture of proactive maintenance and management. Conduct site visits as required
• Build strong relationships with local leadership, earning trust through collaboration and communication
• Support local engagement, culture, and community initiatives
• Facilitate meeting and event logistics, including room setup
• Support project management activities, including office relocations, expansions, or reconfigurations, in collaboration with the Real Estate team

Requirements

• 5+ years experience in facilities management, preferably in a large-scale environment with remote management of multiple locations
• Strong background in vendor and stakeholder management
• Familiarity with building systems, construction, and maintenance practices
• Knowledge of health and safety regulations, building codes, and environmental management
• Experience in working with leadership to execute workplace strategy
• Project management experience
• Highly organised with an immaculate attention to detail. Ability to multitask
• Proficient with Google Suite, MS office applications, Slack and Mac

• IFMA certification (CFM) or similar professional certification is preferred

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 1263126114