Manager - Technical Infrastructure

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

POSITION SUMMARY
CVS Health is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world.  Currently, our team is seeking a Manager – Technical Infrastructure that will work with Technology Engineering organizations, ensuring efficient coordination of software acquisition, utilization, and license management activities. As an individual contributor, this Manager will collaborate with sourcing, finance, asset management and contracts teams to successfully complete the acquisitions. The goal of this team is to strive to procure, replace, upgrade, evaluate and maintain software assets to meet capacity demand and technology requirements. We proactively support IT roadmap and long-term vision with a focus on effectively managing Contracts, Products, Vendors, T&Cs, compliance, assets utilization, optimize costs, and risks.

Expectations for the Role:

• Collaborate with stakeholders to understand business needs and translate them into licenses acquisition requirements and coordinate efforts with procurement and contract team, while ensuring software quality, SLA, cost effectiveness, privacy, and compliance
• Be innovative and devise negotiation strategy and license matrix that is beneficial to the company and in line with IT's long-term vision of product and technology roadmap
• Collaborate with product subject matter experts, procurement sourcing and contracts team, finance, asset management and renewal teams to achieve successful execution and effective maintenance of software contracts, performance, and deliverables
• Assist engineering teams in navigating technology and contract-related matters, provide support and guidance to ensure effective utilization of technology and adherence to contract terms
• Provide guidance and support to leadership, stakeholders, procurement, and contracts teams on software evaluation, acquisitions, and maintenance of contractual terms
• Identify opportunities for cost savings and efficiency improvements
• Proactively negotiate favorable business terms and cost of third-party software
• Optimize the utilization of products and assets through effective management
• Offer expertise and insights to assist in making informed decisions on contracts
• Cultivate and manage vendor relationships effectively
• Maintain a comprehensive understanding of the IT industry landscape and technological developments

REQUIRED QUALIFICATIONS

• 5+ years working within Information Technology or Software Engineering, with a preferred focus on infrastructure engineering, application development, data engineering or large-scale systems
• 3+ years hands on experience working on Datacenter, Infrastructure, Network and Cloud servers
• 2+ years of experience with third-party technologies and vendor support management
• 2+ years solving complex business or technical problems and proposing solutions

PREFERRRED QUALIFICATIONS

• IT Contracts Management Skills: Excellent contracts management skills, with expertise in managing contractual terms, cost, compliance, and utilization of licenses
• Business Skills: Ability to understand technical requirements and well experience in translating technical requirement into business discussions with non-technical teams
• Leadership Skills: Demonstrated ability to influence leadership, vendors, technical teams, and drive successful outcomes in a collaborative environment, with a focus on managing contracts with excellence

EDUCATION

Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)

BUSINESS OVERVIEW

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.  Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.  We strive to promote and sustain a culture of diversity, inclusion and belonging every day.  CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.  We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.