Manager, Site Relations

PSI is a leading Contract Research Organization with more 30 years in the industry, offering a perfect balance between stability and innovation to both clients and employees.  We focus on delivering quality and on-time services across a variety of therapeutic indications.

The Manager Site Relations, titled Manager Patient Recruitment & Retention Strategy, will be responsible for the operations, communication, and development of strategic site partnerships. 

• Develops global enrollment and retention solutions to increase patient screening, randomization, and compliance
• Builds and manages patient engagement service offerings and associated costs for global bids, including vendor and in-house resource allocation
• Designs and implements patient engagement assessments for awarded studies, focused on impact measurement, analysis, and mitigation planning
• Participates in scientific conferences, meetings, symposia, etc. to collect information on patient access and diversity
• Assesses patient enrollment challenges and opportunities in ongoing and completed studies to improve patient recruitment and retention strategies.
• Liaises with other PSI departments to collate operational feedback and support patient engagement strategy
• Liaises with Project Management to evaluate the impact of recruitment services on patient enrollment metrics for awarded studies
• Collaborates with Business Development and Feasibility to identify and illustrate the value-add of prioritized recruitment services
• Develops and facilitates training programs to department staff and across key functional areas based on area of expertise

EDUCATION

• University/college degree, ideally in the life science or health care field
• MD, PharmD, PhD, or RN qualification is a plus

EXPERIENCE

• A minimum of 5 years’ experience in clinical research
• A minimum of 3-5 years’ experience in site communication, site relationship management, and patient recruitment; CRO experience preferred
• Experience in scientific report writing, independent research, and data analysis

SKILLS 

• Proficiency in standard MS Office applications
• Must have critical thinking and problem-solving skills and have the ability to work autonomously
• Proficiency in and the ability to learn/work with different databases and software tools

Advance your career in clinical research and lead challenging full-service projects on the country/regional level while growing with a rapid company, that puts its people first! You will get hands-on involvement in every aspect of the study.

For this position, PSI is not hiring individuals who require work visa for employment or continued employment now or anytime in the future.