Manager, Sales Operations

SOVRA is a public procurement platform used by more than 7,000 government agencies and over 1 million suppliers across North America. Learn more at SOVRA.com.

This role owns SOVRA's Proposal Desk and Sales Operations function — the team responsible for how SOVRA responds to RFPs, how sales tools and data work day to day, and how sales leadership gets the reporting they need to run the business. You'll lead a small team (an RFP coordinator, RFP writer, and Sales Ops Analyst) and be the person sales leaders come to when a process needs to change or a tool needs to work better.

RFP and proposal leadership

• You own the RFP response process end to end — from how proposals get built to the quality bar they meet before they go out.

• You manage the RFP coordination team, RFP writer, and Sales Ops Analyst, setting direction and holding the team accountable to a consistent process.

Sales tools and operations

• You own adoption of the sales tech stack — Salesforce, CRM, Gong, Paperflite, Responsive, and GovNav — making sure the tools actually get used and used well.

• You lead strategic projects like implementing a pricing tool inside the CRM, managing the work from scope to rollout.

Reporting and enablement

• You manage sales data, reporting, and dashboards with the Sales Ops Analyst, turning raw numbers into insight sales leaders act on.

• You build and run the sales enablement plan — training, resources, and insight that move team performance.

• You create and refine QBR templates and standardized reporting for sales leadership.

Process and partnership

• You manage relationships with sales leaders directly, adjusting process and support as their needs change.

• You build scalable, reusable processes so the team's work stays consistent as SOVRA grows.

Required

• A decade in sales operations — you've spent 10+ years in Sales Operations, Revenue Operations, or Business Operations at a SaaS or B2B company.

• RFP ownership — you've led an RFP response process and managed proposal coordination from intake through submission.

• CRM depth, Salesforce preferred — you've driven adoption and gotten real value out of a CRM and the sales tools around it.

• Data-driven reporting — you build dashboards and reporting that sales leaders actually use to make decisions.

• Team leadership — you've managed a small team and know how to set direction, not just assign tasks.

• Sales enablement experience — you've built or run training and resources that measurably improved how a sales team performs.

• Cross-functional range — you work directly with sales leaders and other teams, adjusting your approach to match what the business needs.

• Bachelor's degree in business, finance, or a related field, and willingness to travel as needed.

Nice to have

• Experience with proposal or sales-enablement tools like Paperflite, Responsive, or GovNav.

• Experience leading a pricing tool implementation inside a CRM.

• Familiarity with conversation intelligence tools like Gong.