Manager Revenue Cycle Operations

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

As our Manager Revenue Cycle Operations, you will:

• Oversee and manage a portfolio of client engagements and act as the primary point of contact for R1's clients, including reporting, knowledge sharing, and day-to-day team management

• Develop and execute strategy and improvement efforts, including pilot projects, to optimize processes and drive profitability

• Set team goals and prioritize team tasks to ensure the team can meet goals across the client portfolio while maintaining current resolution efforts

• Provide continual analysis and quality assurance of projects to ensure audit accuracy and effectively prioritize research efforts for junior staff

• Communicate regularly and effectively with key internal and external stakeholders; develop key client relationships and effectively communicate project status and recommendations

• Prioritize inquiries from key stakeholders, assist team with project-specific tasks, and generate internal/external reporting

• Collaborate with fellow team members, support proactive communication and problem solving to enable high performance of team and individuals

• Utilize R1 and client software platforms to manage account information and workflow

Qualifications:

• A Bachelor’s Degree and demonstrated academic achievement

• 2-5 Years of Revenue Cycle Management experience – with at least 2 years of management experience

• Epic experience

• Strong understanding of Revenue Cycle Operations and/or demonstrated, relevant domain knowledge

• Leadership Skills – Strong communication and leadership skills, while acting as a role model and coaching team members in R1’s core values

• Interpersonal Skills – The ability to establish oneself as a peer and trusted partner for our client counterparts

• Change Management – The ability to help counterparts through difficult transitions to a new process, workflow, or situation

• Motivation / Drive – Successful candidates will have a desire for continuous learning. Self-starting and going beyond what is asked to take on new challenges and create innovative solutions

• Tenacity /Grit – This role will require getting deep into details and performing very granular reviews and extensive process shadowing. While this work can be tedious, it is foundational to success

• Analytical Skills – Understanding of complex Excel and Access and/or simple SQL and Visual Basic are a plus

• More important is mathematical / analytical aptitude and a desire to invest the time to learn

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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