Blue Cross NC Logo

Blue Cross NC

Manager, Retention National Accounts

Posted 5 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in North Carolina, USA
Senior level
Remote
Hiring Remotely in North Carolina, USA
Senior level
Leads Strategic Client Consultants responsible for retaining and growing profitable national-account business. Develops team talent, establishes client and broker relationships, drives consultative cross-selling, and develops segment-specific sales and retention strategies. Represents market needs internally, provides market intelligence, supports negotiations and compliance, and monitors team KPIs and sales goals. Requires 15%–20% travel and North Carolina Health and Life licensure within 90 days.
The summary above was generated by AI

Job Description

Lead Strategic Client Consultants in the retention of profitable business. Develop and grow talent to ensure National Account market segment success. Represent market needs to the organization, accomplished through strategic partnerships with clients, consultants, and producers. This position is responsible for national accounts in major segment 1,000+.

What You'll Do

  • Expands BCBSNC’s footprint within our client base through consultative cross selling.  

  • Works successfully with client advisors, such as consultants or brokers, to meet client expectations and leads their team in meeting these promises for our clients.  

  • Responsible for talent development on the team; providing input to internal departments to help the team meet the expectations of the market; and measured success of our value for our clientsAssist team to help them achieve growth in role and guide them on career goals.  

  • Possesses significant ownership of the sales and retention functions for the assigned market segmentFocuses exclusively on the unique challenges of this customer type and develops segment-specific sales and retention strategies to achieve the organization’s goals. 

  • Serves as a resource within the company for market intelligence related to this business segment.  

  • Establishes rapport and maintains open lines of communication with the sales retention staff and motivates them to support and maintain existing products and services and upsell new solutionsAssists sales retention and service staff by accompanying them when calling on prospective and enrolled clientsServes as the company’s ambassador for this segment in both the business and producer communities. 

  • Set goals for the team and monitor progress to ensure that KPIs and sales goals are achieved. 

  • Serves management and the staff within the segment as an expert on all related matters, including: compliance with state and/or federal regulations, product and service offerings, operational capabilities, contract negotiations and executions, underwriting guidelines. 

What You Have

  • Bachelor's degree or advanced degree (where required)

  • 8+ years of experience in related field

  • In lieu of degree, 10+ years of experience in related field

Additional Requirements

  • 15% - 20% travel required (NC and out-of-state) 

  • Attainment of NC Health and Life licensure within 90 days of employment 

Bonus Points

  • Demonstrated financial acumen with the ability to analyze, interpret, and apply financial data to support strategic business decisions.

  • Exceptional verbal, written, and presentation communication skills, with the ability to effectively convey complex information to diverse audiences.

  • Proven negotiation and stakeholder management capabilities, with experience building and maintaining productive relationships across internal and external constituencies.

  • Strategic thinker with a demonstrated ability to influence decision-making, facilitate collaboration, and drive successful business outcomes.

  • Strong commitment to relationship management, with a track record of establishing credibility and serving as a trusted advisor to business partners and stakeholders.

What You’ll Get 

  • The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community 

  • Work-life balance, flexibility, and the autonomy to do great work 

  • Medical, dental, and vision coverage along with numerous health and wellness programs 

  • Parental leave and support plus adoption and surrogacy assistance 

  • Career development programs and tuition reimbursement for continued education 

  • 401k match including an annual company contribution 

  • Learn more

Compensation

This is a sales incentive role with a total compensation package that consists of a base salary and sales incentive target component. All sales roles are eligible for an initial draw/guarantee to assist new hires with their on-boarding with the company.

_____________________________________________________________________
JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: [email protected].

Similar Jobs

47 Minutes Ago
Remote
USA
80K-100K Annually
Junior
80K-100K Annually
Junior
Healthtech
Recruit technical and engineering talent through sourcing, screening, relationship building, and full-cycle recruiting. Partner with hiring managers, maintain candidate pipelines and recruiting data in Greenhouse, and support employer branding and process improvements. Build OneImaging’s presence in Miami’s technology community by attending events, meetups, and networking initiatives.
Top Skills: GreenhouseLinkedin Recruiter
47 Minutes Ago
Remote
USA
Mid level
Mid level
Healthtech
Provides Tier 2 IT support and serves as the escalation point for complex hardware, software, network, access, and identity issues. Administers Google Workspace or Microsoft 365, endpoint management, device deployments, patching, and security. Performs root-cause analysis, supports business applications, mentors Tier 1 staff, maintains documentation and runbooks, coordinates vendor resolutions, analyzes ticket trends, and contributes to IT projects and process improvements.
Top Skills: ClearfeedContext-Aware AccessDhcpDnsEndpoint SecurityGoogle Apps ScriptGoogle WorkspaceJIRALinearmacOSMdmMicrosoft 365PowershellPythonServicenowSlackVpnWindows
51 Minutes Ago
Remote
United States
185K-251K Annually
Senior level
185K-251K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Leads partner marketing strategy and execution for Dropbox’s AI and ISV ecosystem, including joint go-to-market plans, positioning, campaigns, launches, evergreen co-marketing, measurement, and growth programs. Manages and develops a partner marketing team while personally leading complex initiatives. Collaborates with Business Development, Partnerships, Product, Sales, Marketing, and Communications, and builds scalable operating models and AI-enabled marketing workflows.
Top Skills: AIAutomationIsv PlatformsSaaS

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account