As manager of the Reporting team, within the Reporting and Data Infrastructure team, you will be responsible for ensuring our business partners have insightful, accurate, and intuitive reporting at their fingertips to inform business decisions. You are responsible for supporting a wide range of stakeholders both internal to OMX and across Chime. This role is responsible for a team that is expert in OMX data and asked to effectively bring that expertise to bear on complex and rapidly changing business demands. This position requires an understanding of how the business works, deep empathy with the problems business partners are trying to solve, our member experience, and creative problem solving when data is limited. It also requires strong organizational and communication skills to ensure deadlines are met and alignment is maintained amongst shifting priorities.
You will work closely with cross-functional partners to create insightful reporting, supporting business reviews, develop and maintain KPIs, and bring thought partnership from a data perspective.
The base salary offered for this role and level of experience will begin at $157,590 and up to $218,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to:- Own and maintain a centralized, single source of truth for business metrics and KPIs by driving clear documentation, robust change management practices, and cross-functional alignment with senior leadership.
- Establish and uphold reporting and documentation hygiene by enforcing standards for accuracy, consistency, version control, and accessibility across all business metrics and KPI definitions.
- Take ownership of Looker dashboards and LookML development to ensure data accuracy, maintain semantic layer integrity, and enforce compliance with standardized, scalable, and efficient modeling practices.
- Continuously enhance the design and usability of data visualizations—optimizing the look and feel of dashboards to improve clarity, accessibility, and actionable insights that empower business owners to make informed decisions.
- Regularly communicate associated outcomes and insights to various team members at all levels, including senior management to help guide strategic decisions for improvement
- Collaborate with Infrastructure and Data Engineering partners to ensure upstream decisions are empowering effective downstream reporting and insights.
- A bachelor's degree in the quantitative analytics field with 6+ years work experience or 8+ years equivalent experience working in reporting, business intelligence, analytics, or a similar role.
- Able to translate complex data into intuitive, decision-ready visualizations that align with business goals.
- Expert-level proficiency in Looker and LookML, with a deep understanding of data modeling, dashboard design, and best practices for scalable and maintainable BI solutions.
- Strong organization & project management skills - Ability to structure a project from idea to design/prototype to implementation.
- Strong verbal and written communication skills, including the ability to synthesize complex topics and create compelling narratives for various audiences
- Excellent teamwork skills and desire to help others learn.
- BPO operations background preferred but not required.
#LI-Remote #LI-EI1
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees- 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.**
- 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute**
- 💰 Competitive salary based on experience**
- ✨ 401k match** plus great medical, dental, vision, life, and disability benefits
- 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**
- 🫂 1% of your time off to support local community organizations of your choice
- 👟 Annual wellness stipend to use towards eligible wellness related expenses
- 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
- 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!**
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**
**Perks also available to Chime Interns.
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: [email protected].
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
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