Manager of Quality Assurance

About Whisker Labs

We’re on a mission to save lives and property, leading the next wave in smart home technology and fire prevention with Ting. This intelligent sensor and concierge service monitors a home’s electrical network to detect electrical hazards that often lead to the most devastating and catastrophic fires. While on the job preventing fires inside a home, Ting also helps monitor the electrical grid, contributing to increased community fire safety and reduced environmental impact that comes with fire reduction. We’re steadfastly addressing the long-underserved realm of electrical fire prevention with leading-edge technology and embarking on the next stage of our growth. Visit tingfire.com for more information. 

About the Role

Whisker Labs is seeking a Manager of Quality Assurance to join our fully remote development team.  Our mobile apps, web portals, APIs, backend components, and AI models play a critical role detecting early warning signs of electrical fires in homes, preventing one of the deadliest types of fires. Our products are used by over 1 million customers to help detect and mitigate fire hazards in homes, quite literally saving lives.  Whisker Labs is growing rapidly, and the team maintains a high-energy, fast moving, and creative culture. 

The candidate will work within software development scrum teams and the quality assurance team to improve our quality assurance processes and tooling, understand functional requirements, define test cases, implement automated test suites for UIs and APIs, and execute and document those test suites.  You must have substantial experience as a quality assurance engineer, as a leader of quality assurance teams, and be able to implement automated test cases in one or more UI test automation frameworks and API test automation frameworks such as Postman, Playwright, Cypress, TestComplete, JMeter, or similar.   

Key Responsibilities 

• Lead Quality Assurance team, improving and establishing quality assurance processes and tooling. 
• Mentor and manage quality assurance team members.  Perform regular performance reviews and 1 on 1s. 
• Fulfill a functional lead role in quality assurance testing of complex web portals and APIs. 
• Fulfill a functional lead role in quality assurance testing of complex web portals and APIs. 
• Collaborate with scrum team and product to define and document test cases. 
• Implement and execute automated test suites for web portals and APIs using frameworks and such as Cypress, Playwright, Postman, and others. 
• Implement and automate test suites using languages such as JavaScript and .Net C#. 
• Utilize Jira and participate in daily scrum team “standups” to communicate and manage testing stories and testing activities. 
• Utilize test case documentation tools such as TestRail to document test suites as well as the results of running those test suites. 
• Thorough functional and cross browser testing of web portals. 
• Understanding of our wider software solution, collaborating with peers across teams. 
• Establish and maintain a high level of productivity and agility within a scrum team of high skilled full stack developers and data scientists. 

Qualifications 

• Minimum of 3 years experience as a leader of a quality assurance organization, with personnel management responsibility. 
• Minimum of 7 years experience as a highly productive and hands on quality assurance tester. 
• Strong proficiency in one or more UI test automation frameworks such as Cypress, Playwright, TestComplete, or others. 
• Proficiency implementing automated test suites in JavaScript and/or .Net C#. 
• Strong proficiency in one or more API test automation frameworks such as Postman, NUnit. 
• Minimum 5 years of hands-on experience implementing automated test suites. 
• Extensive experience defining, documenting, and executing manual test cases for web portals and APIs. 
• Experience with cloud ecosystems such as AWS. 
• Bachelor’s degree in computer science or computer engineering, or equivalent professional experience. 
• Extensive experience with Jira. 
• Extensive experience working within an agile scrum team. 
• Experience with Git or equivalent code management tool. 
• Ability to work effectively and reliably in a fully remote, fast-paced environment. 
• Independent, self-learner, excellent problem solver. 

Preferred Qualifications 

• Experience integrating automated tests suites with GitHub and build pipelines. 
• Experience with TestRail. 
• Experience with mobile app testing. 

Why Join Us?

By joining our team, you will have the opportunity to be a part of a groundbreaking technology that is creating a new category while helping to protect families, homes, and communities from the devastating impacts of electrical fires. We are a passionate team, dedicated to revolutionizing fire prevention to make the world a safer place. Our pace and growth trajectory offer exceptional opportunities for professional development, and we offer competitive compensation and comprehensive benefits. If you want to take ownership, shape strategy, and drive meaningful change, you’ll love Whisker Labs.

Whisker Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.