Manager, Performance Management

The Manager of Performance Management will have a solid background in healthcare analytics, quantitative problem-solving skills and a financial data modeling background. This role will have the ability to influence the analytical agenda within our markets and will partner with all key stakeholders to drive corrective actions.

Essential Job Functions:

• The Manager will implement the strategic vision, manage and lead the development & dissemination of strategic information in the market

• Support the analytical roadmap for each market, to identify new opportunities and to track progress against existing initiatives

• Manage the performance management team members, including daily huddles and providing training & technical guidance

• Support the development of market specific dashboards & performance tracking

• Collaborate with the regional operating & leadership teams developing short and long-term strategy, including clearly articulating the financial and operational implications of that strategy

• Act as a change agent, in continuous improvement of business performance & analytics Leadership responsibilities include: staffing, coaching, conducting performance appraisals, training, and developing team members

• Other duties as assigned

Other Job Functions:

• Understand, adhere to, and implement the Company’s policies and procedures.

• Provide excellent customer services skills, including consistently displaying awareness and sensitivity to the needs of internal and/or external clients. Proactively ensuring that these needs are met or exceeded.

• Take personal responsibility for personal growth including acquiring new skills, knowledge, and information.

• Engage in excellent communication which includes listening attentively and speaking professionally.

• Set and complete challenging goals.

• Demonstrate attention to detail and accuracy in work product.

• Strong mentoring, coaching experience to a team with diverse levels of expertise

Required Qualifications: Minimum Experience

• Minimum 6+ years of experience working for a health plan or medical group finance, analytics, strategy, medical economics &/or provider economics capacity.
• Quantitative reasoning and practical thinking methodology.
• Computer proficiency in Microsoft Office (Word, Excel, Outlook); Access, SQL or other dataset management software strongly preferred.
• Strong interest in working with large / complex / segmented data sets and extract, analyze, and interpret financial / operational / clinical data to address business questions across organization.
• Strong desire to join and grow with a high performing, result-driven organization.

2. Education/Licensure:

Skills and Abilities: Requires excellent communication, analytical, facilitation and problem-solving skills. Ability to be a team player and exercise initiative in responding to provider requests and concerns in a helpful and courteous manner General understanding of the health care industry, ideally the provider relations field-desired Excellent interpersonal and telephone communication skills are required Language Skills: Strong communication skills both written and verbal to work with multiple internal and external clients in a fast-paced environment Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.  Computer Skills: Ability to create and maintain documents using Microsoft Office (Word, Excel, Outlook, PowerPoint) Exercise attention to detail; ability to provide accurate data entry Ability to work under pressure with minimal supervision, multi-task, complete projects in a timely fashion and meet deadlines a must Excellent analytical, problem solving and organizational skills a must. Language Skills: Strong communication skills both written and verbal to work with multiple internal and external clients in a fast-paced environment Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.

Salary range shown is a guideline. Individual compensation packages can vary based on factors unique to each candidate, such as skill set, experience, and qualifications.