Manager, Engineering

About the role:

An important part of our engineering culture at 8am is to build and grow teams that do their best work, and our Engineering Managers play an important role in supporting this.

As an Engineering Manager for our Core Practice Management Teams, you will be a critical part of leading the development, expansion and maintenance of MyCase products and services. You will be leveraging your technical skills to build a high performance culture and help drive innovation through collaboration, process improvements, workflow optimization and AI.

Your role will be a blend of leading and supporting software engineers, collaborating with product and design and be part of the greater practice management leadership team. You will be involved in key decision making, solving business and technical problems for the company as well as refining the technology and product roadmap. 

In the longer term, success in this role looks like a cohesive, high-functioning, and diverse group of software engineers who help each other deliver high-quality software on predictable timelines.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

• Partner with product, technology, and analytics stakeholders to balance an aggressive roadmap against engineering best practices and principals.
• Refine a broader strategy for bridging multiple SaaS products in the legal space together; i.e. MyCase, CasePeer, Docketwise
• Focus on reusability and composable services - understanding the tradeoffs
• Strong AI skillset and have hands on experience with leveraging tools such as Cursor, Claude Code or similar
• Deep understanding of the Software Development Lifecycle (SDLC)
• Experience with leading strong technical teams - playing a hands on role
• Define strategic collaboration process and manage multiple products and services
• Collaborate with UX to modernize our product lines
• Collaborate with Architecture team to help define our SaaS and Identity platform requirements
• Ability to maximize efficiency across multiple teams using multiple technologies and programming languages
• Contribute and help design/review/decide on key technological decisions
• Ability to get hands on with software development and provide code reviews in the following technologies: Javascript/TypeScript, React, Ruby on Rails, MySQL
• Coach a team of skilled engineers and contractors and create a culture of safety, high trust, and openness where people learn and strive to improve.
• Build multiple teams while fostering a collaborative and inclusive environment.
• Guide the team with technology decisions and best practices using their experience with a variety of development technologies and languages.
• Facilitate the design, development, and delivery of secure, flexible, and scalable software.
• Participate regularly in strategic planning discussions to provide insightful ideas on process improvements and challenges with ambiguous specifications.
• Steer the team in troubleshooting production issues, ensuring there is proper test case coverage and leading to resolution of bugs in new and existing code.
• Determine project scope, limitations, and capabilities and make project-specific recommendations to assist the engineering team with successful project completion.
• Advocate for the right outcomes with data, conviction, and diplomacy.
• Strong ability to break down large, complex problems into small, simpler ones to solve technical and business problems.
• Preferred Austin, TX

About you:

• Minimum of 7 years experience directly leading software developers.
• Significant experience with addressing interpersonal conflicts/critical issues, organizing resources to meet strategic goals, mentoring/coaching employees, conducting employee performance evaluations, and recruiting/retaining talent.
• Experience with a variety of technologies, languages, making good technical and business decisions, and balancing technical debt with feature work.
• Experience setting up, running, and completing large scale, cross-team engineering projects successfully, including predicting dates with a large degree of accuracy and negotiating requirements.
• Excellent leadership, communication, prioritization, collaboration, and problem-solving skills.
• Strong experience with resolving conflict and building trust within and between teams.
• A track record of building and managing high-functioning, inclusive, diverse, and productive teams.
• Proficient in modern frontend technologies such as React, NextJS
• Proficient in backend technologies such as Rails, NodeJS
• Experience with cloud infrastructure and CI/CD

Why 8am: 

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.