Manager, Engineering

Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
The Workers Compensation (WC) organization in Global Risk Solutions is embarking on a multi-year business-led, technology-enabled transformation. The Evergreen Programs mission is to transform and modernize WC claims technology platforms and core processes, focusing on the best outcomes for our customers and injured workers, while providing best-in-class analytics and insights.
Job summary:
We are looking for a dynamic Technical Manager who combines strong technical capabilities with exceptional leadership skills. This individual will be instrumental in nurturing a high-performing technical team and fostering a culture of learning and innovation.
This role will lead development teams to design and develop the new Workers Compensation Ecosystem, including core and non-core capabilities, across multiple environments and stakeholder groups. Incorporates best architecture and development practices and advances the software development lifecycle. Partners with Portfolio/Solution Architects, Product Owners and business clients to drive deliveries and support the business needs from idea to production. This is a highly technical role, fully dedicated to the Evergreen program.
This role is responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Coaches and evaluates performance and quality of work delivered by team members. Creates motivating work environment for team(s) and ensures team is constantly learning and delivering quality code. Provide thought leadership in architecture, security, resilience, scalability, operational excellence, and cost optimization to build great software products and engineering team(s). Manages total cost of ownership, advocates for forward thinking implementation and removal of technical debt, raise the bar for engineering excellence. Champions and effectively utilizes agile methodology and practices.
If you're passionate about technology and empowering others, we want to hear from you!
Responsibilities:

• Lead engineering teams to design, develop, and launch greenfield claims platform in line with North Star Architecture for Evergreen program
• Ensures application or portfolio of platforms are created and enhanced to transform business. In partnership with Product Owner, identifies key performance indicators to measure success of work product.
• Understands the business domain and product vision; in partnership with other team members (Scrum Master, Architect, Product Owner, etc.) to align work of the team toward the shared goals for the product.
• Monitors team effectiveness and addresses issues affecting team productivity.
• Supports team members in addressing or escalating issues to make the overall team more efficient.
• Removes roadblocks and obstacles; manages interdependencies when needed.
• Initiates and fosters collaborative partnerships with current and potential clients, technology and business managers, vendors and technology executives; develops relationships that support increasing efficiency and effectiveness.
• Manages the quality of work delivered by team members and deals effectively with performance issues in a timely manner.
• Coordinates and delivers performance reviews and drives professional development, including rotations and special assignments.
• Facilitates or provides mentoring experiences. Provides relevant technical coaching and support to team members.
• Hires talent and actively engages in recruiting processes.
• Coordinates with vendors to ensure talent management, on-boarding and transition are performed in a consistent manner.
• Participates in the development of business and/or technology vision, strategies, critical success factors and operating plans for application, unit or platform.
• May establish financial plan for the application, portfolio or overall unit and manages to plan.
• May lead efforts to evaluate, select and implement new technologies to enhance application or platform.

Qualifications
Strong Technical Background :

• Bachelor's degree in computer science, Engineering, or a related field.
• Minimum 5 years of hands-on software development experience, with a proven track record in a role such as Software Engineer, Solution Engineer, or Solution Architect.
• 3 years development team management experience
• Able to manage complex technology development concepts, capabilities and maturity.
• Extensive experience delivering large scale and high complexity program preferred.

Collaborative and strong communication:

• Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams.
• Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.

Current with Technology Trends :

• Demonstrated commitment to staying updated on the latest technologies and industry trends.
• Experience with modern programming languages, frameworks, and tools relevant to our tech stack.

Continuous Learning :

• Passionate about learning and personal growth; actively seeks opportunities to expand technical knowledge and skills.
• Engages in professional development activities such as certifications, workshops, or conferences.

Mentorship and Team Development :

• Proven ability to mentor developers, providing guidance on both technical skills and soft skills.
• Experience in fostering an inclusive environment that encourages team collaboration and individual growth.

Raising the Bar :

• Track record of setting high standards for team performance, productivity, and engineering excellence.
• Ability to inspire and challenge team members to exceed their limits and deliver exceptional results.

Nurturing Leadership :

• Strong interpersonal skills with a focus on building trust and open communication within the team.
• Ability to create a supportive and inclusive environment that promotes innovation and collaboration.

Character Traits :

• A proactive and enthusiastic approach to challenges, with a strong sense of accountability.
• Empathetic and approachable, valuing the input and well-being of team members.
• Committed to cultivating a positive team culture that encourages risk-taking and experimentation.

Strategic Vision :

• Ability to align technical goals with business objectives, ensuring the team contributes to overall organizational success.
• Experience in leading projects from conception through execution, with a focus on delivering value.

Business Acumen:

• Capability to partner with Product Owners to transform business process via technical implementation
• Experience with Financial Services, Insurance and Claims a plus.

About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

USD $134000.00 - $254000.00