Manager, Cloud Productivity and Collaboration Platforms

Company Summary
EchoStar is reimagining the future of connectivity. Our business spans satellite television service, streaming and on-demand programming, smart home installation services, 5G wireless consumer and commercial services, internet and other enterprise products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.
We are seeking a seasoned and results-driven IT Manager III to lead the teams responsible for our enterprise collaboration and productivity platforms. As a senior leader within the IT Operations organization, you will guide the strategy and execution for a suite of critical technologies-including Google Workspace, Slack, and our email security and data compliance solutions-that support a 24,000+ person workforce across iconic brands like DISH, Sling, and EchoStar.
This is a key leadership role requiring a hybrid of strategic vision, deep operational expertise, and a genuine passion for people leadership. You will directly manage three distinct teams of technical specialists, responsible for everything from architectural design and project execution to incident command and vendor management. You will be a trusted partner to other leaders, driving innovation and ensuring the reliability and security of the tools that power our entire business.
Strategic Execution & Platform Ownership

• Develop and execute the strategic roadmap for all cloud productivity, collaboration, and email security platforms, ensuring alignment with broader IT and business objectives
• Lead the implementation and governance of enterprise AI tools, partnering with Security, Legal, and business units to ensure a secure and effective rollout
• Manage the full lifecycle of enterprise applications within your portfolio, from strategic planning and process creation to operational support and eventual decommissioning
• Drive high-impact technical projects, such as post-merger system integrations and the migration of core security gateways

Leadership & Team Development

• Lead, mentor, and develop three distinct teams responsible for application support, productivity platforms, and email infrastructure
• Champion the 'MAGIC' leadership philosophy ( M eaningful Work, A utonomy, G rowth & Development, I mpact, and C onnections) to foster a culture of high performance and psychological safety
• Guide the professional growth of your team members, identifying opportunities for them to take on new challenges, expand their skills, and advance their careers
• Manage your team's operational cadence, including a unique on-call-led daily standup, bi-weekly 1-on-1s, and a structured weekly reporting process

Operational Excellence & Financial Management

• Hold ultimate accountability for the stability, performance, and security of all managed platforms, maintaining exceptional uptime and serving as a senior leader during major incidents
• Own the monthly operational metrics reporting for your domain, presenting data and key insights on platform health, security posture, and team performance to IT leadership
• Contribute to the development of the annual operational budget and manage platform-specific finances, including license optimization and cost-saving initiatives
• Manage key vendor relationships, acting as a trusted partner to ensure performance, navigate enterprise challenges, and maximize the value of our investments

Skills, Experience and Requirements
Education and Experience:

• 8+ years of progressive experience in IT infrastructure, cloud engineering, or enterprise application management
• 5+ years in a formal people leadership role managing individual contributors in a technical environment

Skills and Qualifications:

• Demonstrated experience operating in a highly regulated environment, with a proven ability to embed security and compliance principles into all aspects of platform management
• Expert-level knowledge of managing Google Workspace in a large-scale, complex enterprise setting
• Demonstrated experience managing the full lifecycle of complex technical projects and initiatives
• Proven ability to communicate complex technical and financial information effectively to senior leadership and key business stakeholders

Preferred Qualifications (What Sets You Apart):

• Direct experience contributing to IT budget planning and managing software licensing costs
• Experience leading teams through significant organizational change, such as mergers or major platform migrations
• Hands-on experience with enterprise email security gateways (e.g., Mimecast, Proofpoint) and data encryption and compliance solutions
• Familiarity with service management frameworks like ITIL and experience supporting environments subject to regulations such as ITAR or EAR
• Google Professional Collaboration Engineer, PMP, or other relevant professional certifications

Why This Role is Unique:
This role operates at the critical intersection of strategy, technology, and people leadership. You won't be siloed in high-level meetings; you'll be a hands-on leader, guiding talented teams as they solve complex challenges for a Fortune 250 enterprise. You will have the autonomy to shape your team's culture and processes while executing projects that have a visible and lasting impact. If you are a leader who excels at both building a great team and building great solutions, this is your opportunity.
Visa sponsorship not available for this role
Salary Ranges
Compensation: $96,250.00/Year - $137,500.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )