Manager, Channel Partnerships (Phoenix, AZ)

Justworks is building a modern, high impact Partnerships organization focused on driving real business growth through trusted partner relationships. We’re looking for a Manager, Channel Partnerships to lead and scale a team of Channel Partner Managers across four critical categories: Venture Capital and Private Equity, HR Consultants, Pilot Programs, and Associations. 

Your mission is to take these emerging categories and turn them into a predictable, high-performance engine for the business. This is a builder’s role, ideal for a people-first leader who is comfortable operating in ambiguity, knows how to develop programs from the ground up, and understands how to create the structure needed to scale.

At Justworks, partnerships are not about surface-level networking or one-off referrals. They are about building best-in-class partner relationships that consistently generate high-quality top-of-funnel opportunities and long-term value for the organization.

You’re a relationship-builder and a strategist with a commercial mindset and a talent for mentorship. You understand the nuances of the channel ecosystem and how to empower your team to enhance the relationships with their strategic portfolio of partners. You’re comfortable driving teams towards revenue targets, collaborating cross-functionally to build new playbooks, and navigating the complexities of a high-growth environment. You communicate and coach effectively to ensure your team members are delivering and developing at a high level. You thrive when you're turning "potential" into "results" and building the systems that allow your team to do their best work.

• Lead, coach, and develop a team of Channel Partner Managers responsible for sourcing, supporting, and growing partner led pipeline
• Scale the team through the strategic hiring, onboarding, and ongoing development of new Channel Partner Managers
• Actively contribute to our high performing, people first team culture grounded in trust, development, and accountability
• Monitor individual and team performance and support Channel Partner Managers in hitting quarterly quotas tied to partner sourced pipeline and closed revenue through focused coaching, prioritization, and removal of obstacles rather than individual deal ownership
• Build and iterate on partner programs, playbooks, and engagement models across VC/PE, HR Consultants, Pilot Programs, and Associations
• Use data and performance metrics to understand partner contribution to pipeline, identify trends, and guide team focus
• Work closely with Sales leadership and individual sellers to support partner-sourced opportunities from lead submission through close and post-sale
• Ensure strong handoffs, visibility, and accountability across Partnerships and Sales to maximize conversion and partner experience
• Coordinate with Marketing, Partner Experience, and Partner Operations, to proactively support the development of partner-facing enablement, webinars, and co-branded initiatives by identifying and prioritizing relevant needs.
• Work cross-functionally with Customer Success, Finance, Operations, and Product to advocate for partner needs and improve outcomes for both partners and their clients
• Ensure the regular, systematic collection of partner feedback and ecosystem insights to inform program and product improvements
• Act as a point of escalation for partner or process-related issues and help Channel Partner Managers navigate complex situations.
• Handle general management responsibilities, such as conducting 1:1s, leading regular team meetings, generating weekly report-ups, and conducting annual performance reviews
• Other duties as needed based on department and/or organizational needs

As a Manager, Channel Partnerships, how results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

• People-First Leadership: Invests deeply in the growth and development of Channel Partner Managers and builds a strong-identity team while setting clear expectations around performance and outcomes.
• Data-Driven Mindset: Uses data to inform decisions, track quota progress, assess partner impact, and continuously improve execution.
• Foundational Sales Knowledge: Utilize expert knowledge of the full sales lifecycle and actively partner with Sales to drive partner-sourced deals to close and beyond.
• Good Judgment: Applies critical thinking to ambiguous problems, assesses risk, and makes thoughtful decisions with imperfect information while developing proactive solutions to mitigate risks.
• Builder Mindset: Comfortable creating structure, programs, and processes in a fast-evolving environment, with an eye toward building scalable systems by making good and timely decisions that keep the organization moving forward.
• Results-Driven: Committed to consistently achieving goals with a clear focus on delivering results. Holds self and team accountable for pipeline and revenue outcomes while maintaining a long-term view of partner value.
• Clear Communication: Communicates priorities, feedback, and expectations clearly with internal and external stakeholders.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

• 6–8 years of experience in partnerships, channel management, or related roles
• Prior experience managing teams that support partner-sourced pipeline and revenue strongly preferred
• Demonstrated success coaching quota-carrying, partner-facing individual contributors with a track record of excellence in driving teams to meet or exceed KPIs.
• Experience building or scaling teams, programs, or processes in a growing or ambiguous environment
• Track record of building robust partnerships relationships and executing complex partner agreements.
• Strong cross-functional collaboration skills, particularly with Sales and Success teams
• Experience using Salesforce or similar CRM tools
• Excellent interpersonal and emotional intelligence skills
• Impeccable organizational, written and verbal communication skills with acute attention to detail
• Self-starter mindset with a willingness to roll up sleeves and support the team as needed
• Experience working with partners in HR, benefits, accounting, professional services, or VC/PE a plus

This role is based in Phoenix, AZ. At Justworks, we follow a “Flexwork” model, which means teammates in this role are required to work from our Phoenix office at least two days per week.

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