The Manager of Business Operations will drive operational excellence by aligning cross-functional teams, tackling critical business challenges, and enhancing performance to support Foodsmart's mission to improve access to healthy food.
About us:
Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.
Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.
At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:
Measured: We make data-driven, truth-seeking decisions.
Impactful: We are fueled by achieving our mission and vision.
Collaborative: We help each other be better and create a positive environment.
Hungry: We maintain a healthy growth mindset, seeking to overcome challenges with courage.
Joyful: We take joy in each other, our work, and the privilege of doing this work.
Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.
About the role:
As the Manager of Business Operations at Foodsmart, you will be at the forefront of driving operational excellence and aligning cross-functional teams to execute against our most important and impactful company priorities. Reporting directly to the SVP of Operations and working closely with the Executive Team, you’ll tackle complex, business-critical challenges, such as diagnosing the root causes behind and creating action plans for sudden shifts in KPIs and surfacing operational bottlenecks that impact growth. You'll identify and drive solutions that improve how we operate at scale, from process refinement to performance measurement, all in service of our mission to make healthy food accessible to all. This role is ideal for someone who thrives at the intersection of strategy and execution—someone who can identify opportunities, build solutions, and influence outcomes across a diverse set of stakeholders. You’ll bring structure, clarity, and momentum to complex problems, driving Foodsmart’s mission forward with operational discipline and business insight.
You will
- Lead cross-functional planning and execution to ensure company-wide alignment around strategic priorities (e.g., revenue and margin targets).
- Partner with our analytics team to develop and operationalize models that directly inform key areas of the business including workforce planning and care delivery optimization.Identify and close performance gaps across departments, leveraging data and collaboration to drive improved efficiency, revenue growth, and EBITDA margin.
- Oversee and evolve key operational frameworks such as OKRs and cross-functional initiative tracking to promote alignment and accountability.
- Support the development and scaling of internal systems, tools, and processes that enable high-performing teams and long-term growth.
- Build clear, actionable performance reporting that provides insight into progress against strategic goals and drives better decision-making across the organization.
You are
- A systems thinker who can translate vision into structure and operational plans that deliver measurable results
- Comfortable operating in ambiguity and bringing order to fast-moving, evolving environments
- Adept at balancing strategic thinking with hands-on execution
- A collaborative and influential partner who can work effectively across functions, levels, and perspectives
- Mission-driven and excited to contribute to a team making a meaningful impact in healthcare and nutrition
You have
- 5+ years of experience in management consulting or business operations, ideally with exposure to M&A in a high-growth or dynamic environment.
- Proven ability to lead cross-functional initiatives and drive execution across diverse stakeholders
- Strong analytical and problem-solving skills; experience using data to inform decisions and measure success
- Exceptional communication skills with the ability to synthesize complex information for executive audiences
- Experience managing or supporting organizational performance processes such as OKRs, KPI tracking, or strategic planning cycles
- A passion for operational excellence and continuous improvement
About our benefits and perks:
Unlimited PTO
Flexible & remote location
Medical, vision, & dental insurance
401k, bonus, & stock options
Foodsmart is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Similar Jobs
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The role involves managing compliance programs, ensuring alignment with strategic priorities, and driving operational improvements across teams.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
This role involves leading Compliance programs, implementing scalable frameworks, managing planning processes, and improving operational efficiencies while collaborating with various teams and executives.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Lead and scale operations for Mid-Market and Enterprise segments, managing Deal Desk, optimizing processes, and enhancing cross-functional collaboration to drive growth.
Top Skills:
ClmCpqExcelIroncladLookerSalesforceTableau
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
