Manager, AML Quality Assurance

The role:

The Manager, AML Quality Assurance (“QA”) will be responsible for overseeing a team of AML  QA Analysts conducting independent reviews of investigation and/or Suspicious Activity Reports (SARs) filed by the AML Department. The Manager will be responsible for overseeing and ensuring the effectiveness of our AML Program, including the review and testing of AML controls, policies, and procedures. The ideal candidate will have a strong background in AML compliance, quality assurance methodologies, and managerial experience.

What you’ll do:

• Lead and manage a team of AML QA Analysts conducting thorough reviews and assessment of AML process, procedures, and controls

• Provide ongoing mentoring, coaching, and support to AML QA Analysts to drive quality and ensure the team’s success 

• Conduct regular reviews and assessments of the effectiveness of AML controls, policies, and procedures to ensure compliance with regulatory requirements and industry best practices. 

• Identify and assess potential AML risks, gaps, and control weaknesses and provide recommendations for remediation.

• Maintain a thorough comprehension of AML and Fraud typologies related to retail banking and brokerage.

• Collaborate with cross-functional teams to address identified gaps, deficiencies and implement corrective actions. 

• Collaborate with offshore partners to ensure alignment and consistency in AML practices and procedures.

• Assist with the design and execution of QA testing plans and methodologies to identify areas for improvement and ensure adherence to AML policies.

• Collaborate with Senior Management related to ongoing projects to further enhance the AML QA program.

• Stay up-to-date with regulatory changes and industry trends related to AML compliance, and proactively implement necessary updates to the AML Quality Assurance program. 

• Responsible for documenting, maintaining, and socializing quality processes for design and implementation. 

• Drive strategic initiatives while creating robust processes, procedures, and training materials to enhance enhance the Quality Assurance Program, to further align with SoFi’s compliance standard

What you’ll need:

• Bachelor’s Degree from a four-year college or university in a related field

• 6+ years of experience in AML Investigation, with a focus on quality assurance and testing, with a minimum of 2 years of direct management experience

• Demonstrated ability to communicate effectively with all levels of the organization and across different business lines

• Ability to successfully lead and manage direct reports, including training, mentoring, and counseling

• Demonstrate strong leadership and management skills that build solid working relationships within the organization

• Excellent working knowledge of BSA/AML laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing transaction activity

• Comprehensive understanding of each phase of an AML Investigation (e.g., alerts, case investigation, Suspicious Activity Reports, controls, reporting, etc.)

Specific Skills in:

• Experience Fraud Investigations, AML transaction monitoring, KYC

• Strong attention to detail with a focus on quality reviews

• Administering anti-money laundering policies and procedures

• Excellent organizational, verbal, written, and interpersonal skills are required

• Must be able to multitask, adapt well to changing priorities, and effectively prioritize responsibilities to meet critical deadlines

• Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines

• Ability to work in a fast-paced, demanding, and changing environment; must work well under pressure

• Excellent analytical and problem-solving skills, with the ability to identify control weaknesses and provide recommendations for improvement

• Ability to work collaboratively and independently while managing projects and assignments

Nice to have:

• CAMS/CFE certification preferred (or willingness to become certified within one year of start date)