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About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.
About the Role:
The Platform Sales team at Gusto helps small businesses get more value out of our platform by driving fast, efficient growth through proactive sales motions. We’re looking for a high-performing sales leader to build, scale, and lead a team of AEs focused on high-velocity upsell and cross-sell within our growing customer base.
Key Attributes:- Results-Driven & Performance-Oriented: Skilled at leading a high-volume outreach team, ensuring consultants consistently hit daily and monthly targets while maintaining quality customer interactions.
- Customer-Centric Leadership: Passionate about fostering a culture that prioritizes customer education, activation, and long-term success, ensuring every interaction adds value.
- Coaching & Development Focused: Committed to mentoring and empowering a team of 10 Sales AEs, providing ongoing training, feedback, and support to drive professional growth and performance.
- Adaptable & Change-Resilient: Thrives in a fast-paced, evolving environment, leading the team through new tools, processes, and priorities with confidence and clarity.
- Strategic & Data-Driven: Adept at leveraging Salesforce and outreach metrics to track team progress, identify trends, and implement data-informed strategies for continuous improvement.
- Strong Communicator & Relationship Builder: Skilled at fostering an open, supportive team culture while also aligning with leadership on business goals and priorities.
- Passionate About Small Business Success: Committed to helping both customers and team members succeed, driving impact through meaningful engagement and support.
About the Team:
This team is all about speed, scale, and execution—leveraging product insights, signals, and marketing-driven leads to close expansion opportunities at pace – while keeping the customer needs top of mind. As a manager on this team, you will empower a team of about 10 gusties to operate with urgency, continuously iterate on sales plays, and drive meaningful revenue impact through efficient, repeatable motions.
Here’s what we're looking for:
- 3-5+ years of experience leading high-performance account management or sales teams, ideally in a SaaS or tech environment.
- Proven success in driving expansion revenue and consistent quota attainment.
- Experience in outbound/proactive sales motions, with a strong understanding of upsell and cross-sell strategies.
- Strong analytical mindset—able to use data to drive decision-making, optimize sales motions, and measure impact.
- Expertise in sales coaching, pipeline management, and consultative selling.
- Ability to thrive in a fast-paced, high-growth environment and manage change with agility.
- Strong communication and influence skills to collaborate effectively across teams.
- Experience with CRM tools (Salesforce preferred) and sales enablement platforms.
Our cash compensation range for this role is $144,000 to $170,000 OTE in Denver, Atlanta & Chicago, $127,000 to $149,000 OTE in Phoenix. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
Gusto Denver, Colorado, USA Office
Gusto's Denver office is located right off of the 16th Street Mall, a pedestrian-friendly area packed with shopping, restaurants, and attractions. Many Gusties take RTD transit, while others bike and drive in to the office.
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