Mail & Print Operator - Part Time/Fixed Term

Job Description
Join Document & Business Solutions, our firm's primary office-based services provider operating globally across Asia Pacific, Europe, Middle East and Africa, Latin America, and North America in over 50 cities. Document & Business Solutions offers vital services like creative design, document creation, print, copy, mail distribution, and more.
As a Mail and Print Operator within the Document & Business Solutions team in our Milan office, you'll be part of a small and dedicated team delivering mail and creating print and document products. You will provide professional services, supporting clients with print production and document preparation, using the latest digital and technical products in line with global control procedures. This is a part-time job for a fixed-term of 6 months, with a possible extension.
Job responsibilities

• Operates functional equipment; including mail, printing, scanning, inserting, sortation, confidential paper bins and other equipment, as applicable.
• Prints, finishes and distributes submitted requests as well as supports confidential paper bins collections.
• Scans documents/files and integrates into agreed document workflow/depositories.
• Handles receipt and collection of mail and courier items including required manifest(s) and documentation.
• Identifies non-compliant activities, resolves discrepancies and escalates as appropriate.
• Maintains basic record keeping and tracking of data as required by management.
• Performs other duties as assigned.

Required qualifications, capabilities and skills

• Intermediate written and spoken English, strong Italian and communication skills
• Working knowledge of print technologies and experience in production environment
• Client focused approach with good customer service skills, attentiveness, able to interact positively and pleasantly.
• Ability to follow directions, show initiative, work and perform duties under minimal supervision, problem-solve and follow through on tasks.
• Able to work flexibly and productively in a fast-paced team environment.
• Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information.
• Good understanding of risk and control for the activities responsible; knowledge of safe working practices related to Health & Safety.
• Intermediate understanding and use of Microsoft Office products; (Excel, Word, Power Point, and Outlook; including email & calendar).

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.