Machine Learning Engineer, Zillow Shopping AI

About the teamAs the engine behind Zillow Group's mission to build a seamless digital real estate marketplace, the Shopping AI team is fundamentally redefining how millions of people discover and shop for homes. Our team of engineers and scientists builds and owns the production machine learning systems that power Zillow's core user experience, including personalized ranking & recommendations, semantic search, autocomplete, and display optimization. Working closely with product and design, we apply the latest advancements in AI to solve unique, large-scale challenges. As we look forward, we are tackling the next generation of questions, including how generative AI can unlock intuitive, personalized experiences for every home shopper.

About the role

You Will Get To:

• Design, build, and ship production new machine learning models that power core product features on the Zillow app, website, and email/push notifications.
• Help re-architect our core home ranking and recommendation systems to support advanced neural networks and dramatically accelerate the pace of experimentation across surfaces.
• Own the full lifecycle of your models, from offline experimentation and prototyping with massive datasets to online deployment, A/B testing, and performance monitoring.
• Pioneer the application of cutting-edge deep learning and large language models (LLMs) to improve our home shopping experience.
• Develop new AI components that optimize how we display and when we recommend homes, ensuring we connect shoppers with the right content on the right properties at the right time.
• Collaborate in a cross-functional group of engineers, applied scientists, product managers, and designers to define, execute, and iterate on the team's strategic roadmap.
• Contribute to the team's engineering excellence by improving our machine learning infrastructure, development standards, and shared tooling.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $142,800.00 - $228,200.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

Must Have:

• 1-3 years of experience in developing applications in search, personalized ranking, or recommender systems
• Experience developing and deploying ML models that scale to high-traffic, latency sensitive customer-facing services (100s of millions of requests per day)
• Strong programming skills in a high-level language such as Python or Java
• Familiarity with common machine learning libraries like PyTorch, TensorFlow, Catboost, scikit-learn and huggingface (repository)
• Expertise with large scale distributed data processing systems such as Hive, Spark, Airflow, or Databricks
• Experience owning the full lifecycle of customer facing machine learning models, from offline experimentation and prototyping to online deployment, A/B testing, and performance monitoring
• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences 

Preferred:

• A Master's degree + 2 yrs or BS with a minimum of 4 yrs of experience (preferably in large consumer tech companies)
• Prior experience or high level of curiosity with generative AI and excitement to collaborate on what they’ve learned!

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.